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Report: #847208

Complaint Review: Kazaa, Inc. - Studio City California

  • Submitted:
  • Updated:
  • Reported By: prepcoredoug — Norcross Georgia United States of America
  • Author Not Confirmed What's this?
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  • Kazaa, Inc. Studio City, California United States of America

Kazaa, Inc. Kazaa.com, Sharman Networks, Nikki Hemming (CEO). Studio City, Ca address, Melbourne, Australia address, Vanuata address, Alan Morris (EVP), Phil Morle (tech), Kazaa, fake free trial, cannot cancel, no response to multiple emails, deceitful practices. Studio City, California

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Kazaa.com has a fake 7 day free trial.

I registered for the free trial to track down an mp3 or two. I cancelled the same day. I did not receive a confirmation of cancelling that you get with legit sites. I wrote one email saying I had not received a confirmation and that I do not expect to be charged as I have cancelled.

It is 3 days later. I see in my bank account there is a 9.99 pending payment to KAZAACOM 800 40STUDIO CITY. That is how it reads. I immediately wrote 5 emails each less tackful than the last. I twittered them 5 plus times.

I looked up any and all contact info. There is a number that gives you a message saying that they do not take calls. There is information that a different company owns them in Studio City. (Something Tech Something) They're number has been disconnected.

Anyways, I did what I could. I just wonder if Im going to be giving them 9.99 a month forever or they just cheated me once.

Sigh.

PS. The files I got are in some uncover-table, unusable format.


This report was posted on Ripoff Report on 03/01/2012 02:45 PM and is a permanent record located here: https://www.ripoffreport.com/reports/kazaa-inc/studio-city-california-/kazaa-inc-kazaacom-sharman-networks-nikki-hemming-ceo-studio-city-ca-address-me-847208. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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