Complaint Review: KENDALL TOYOTA ; JOE DE GENARO, RYAN HALL, MOSHIN SHAW
KENDALL TOYOTA ; JOE DE GENARO, RYAN HALL, MOSHIN SHAW JOE DE GENARO, RYAN HALL, MOSHIN SHAW Stole my totally loaded Toyota put me in a 2017 sale instead of lease I could afford Miami Florida
*Consumer Comment: Sorry
*Author of original report: TOOK CAR AFTER I HAD ALL READY TO TAKE IN
*Author of original report: RIPOFF KENDALL TOYOTA
*Author of original report: WAS IN AN ACCIDENT HAVE 3 BRAIN LESIONS & 5 HERNIATED DISCS IN MUCH PAIN
*Consumer Comment: Doormat
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Tried one hour later to get my Original Car Back; was told they sold it they say for $10,000.00; also a LIE when I had a person interested in buying it for $20,000.00. Was contacted by Joe that since I made Perfect Payments for one year he was going to REFINANCE a new car 2017 to bring payments to $200.00 including taxes. I was just given a car which I hated and still do, no tinted windows nothing in this heat in Miami, FL., material seats which are itchy and get dirty and a color I hate.
I truly believe Joe was trying to avoid me for three days which I have been told I could have returned car in and get a lease that I could afford. I also had taken in an advertising that had arrived in the mail referring to a lease for $200.00 with $5,000.00 down. He took that and tore it up and threw it away saying I would not want to put $5,000.00 down since I had perfect credit with Toyota Finance.
They had me wait months looking for my original car back; never found one. I could not afford payments of $500 per month had to borrow first two. They have Ruined my perfect credit both individually and with Toyota Finance.
They won't let me take advantage of new lease 2018 deals Camry fully loaded, leather seats with $5,000.00 down.
Since I was never given option to Negotiate the price of new car, they just said they were giving me the best deal out there. Now I AM Totally Upside Down, I Would Need to come up with $20,000.00 to hand car in and Toyota Finance would Not do a Lease Loan for me because of all the mess with the 2017 car; totally forgetting my Perfect Payments on my original car for one year.
I went to see General Manager Ryan Hall and he told me Joe would have to take the hit! He was lying to me by telling me what I wanted to hear.
Now, I am being hounded daily by people calling me that they were going to come and TAKE the car, trying to set up maintanence appointments to take car back and sending me mail to remind me to take car into for maintenance. When in actuality they want to Repossess the car which would again ruin my personal credit and never be able to lease ANY car again.
Please cann you help me. I need to Lease a 2018 lease at $200.00 including taxes which is being offered now; I'll even lease it at same dealer with another honest salesperson, if that exists!
I need Toyota Finance to finance the Lease for me considering my perfect credit with them for one year. I have also contacted the Division of Finance and Toyota refuses to reply to them. I have also contacted Chris Roberts the President of Kendall Toyota; never a response back
This report was posted on Ripoff Report on 12/03/2017 12:39 PM and is a permanent record located here: https://www.ripoffreport.com/reports/kendall-toyota-joe-de-genaro-ryan-hall-moshin-shaw/miami-florida-33156/kendall-toyota-joe-de-genaro-ryan-hall-moshin-shaw-joe-de-genaro-ryan-hall-moshin-s-1414823. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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