Kentz Hedwig Herbal incense scammer along with transportation scam Internet

 I placed an order with them online. Sent the money western union. They said they shipped my order and then provided me with a tracking number. Input the tracking number on the website provided and it was invalid.when I contacted them to let them know, they said it was a typo, then provided me with the correct one. So in route this transportation company contacted via email. Said they needed $800 more for insurance. So I contacted they company I made the order with and told them that no one said anything bout paying for insurance. They assured me it was due to the nature of the content and it's refundable. So I told them it was their courier and they should pay since its refundable...never happened. No delivery , no money back and later found out they have several website all with the same scam. I never sent more money but lost the initial $250