Complaint Review: KeylessRemotesOnline - Clarkdale Arizona
- KeylessRemotesOnline 882 Reta Street Clarkdale, Arizona United States of America
- Phone: (855)469-5397
- Web: www.KeylessRemotesOnline.com
- Category: Auto Parts
KeylessRemotesOnline Bad Business, They Got Paid, I Got Nothing! Clarkdale, Arizona
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I ordered a keyless remote for a 1997 Chevy Tahoe online 12/13/2011. I received a confirmation of the purchase plus shipping via email with the amount of $53.90 charged to my Mastercard.
The next day I attempted to call customer support just to verify my information, after all the website assured they would be glad to here from me. No response on the phone other than voicemail. Not once but twice within 24 hours.
On 12/15/2011 - I emailed - "i have called a couple of times without success of speaking with anyone about my online purchase. This is my 3rd attempt at contacting you. Is this really a business?
This is my transaction information ************"
The following day I received a email response -
"Thank you for your email. After looking into your purchase with us, I have confirmed that you have not yet received your purchase from us. We would be more then happy to send another package free of charge to you ASAP, we want to make sure you receive your merchandise on time. Please confirm your shipping address and I can have another package sent to you right away."
Please let me know if you have any further questions.
Still no product, the tracking number does not verify that this product is even shipped. Once again no response on 12/26/2011
I'm not Happy!
This report was posted on Ripoff Report on 12/26/2011 09:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/keylessremotesonline/clarkdale-arizona-86324/keylessremotesonline-bad-business-they-got-paid-i-got-nothing-clarkdale-arizona-813856. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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