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Report: #565483

Complaint Review: Keystone Capital - Keystone Capital Group - Austin Texas

  • Submitted:
  • Updated:
  • Reported By: Chad — Metairie Louisiana United States of America
  • Author Not Confirmed What's this?
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  • Keystone Capital - Keystone Capital Group 1613 Capital of Texas, Suite 206 Austin, Texas United States of America

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Ed Popal and Reuben Adams of Keystone Capital should be stopped.  Very similar to the other reports that I read( I wish I found these first) they approved a 200,000 master lease for greenhouse equipment.  The terms met my approval and I forwarded payment as set forth in the term sheet $ 4, 840.71. The company then requested 3 years of all documentation both personal and business.  We provided all documents as well as detailed information on each document.  Over a course of weeks, Reuben told me that is would be just a few days-we proceeded with demolition of buildings to make preparations.  Guess what didn't happen-funding.  Guess what we didn't get back...our deposit.  Guess who won't return emails or calls?  Ed and Reuben.  You have to catch them off guard with fake phone numbers.  



Please do not use this firm.  You can call or email me.  Chad Harris, New Orleans.  


Ed, 


I am sorry to see that you elected to not return my deposit and you found justification to keep these funds.  If you review the emails between Reuben and myself, you will find evidence that he clearly tells me that the deposit would be returned but not the retainer.  Reuben reassured me that at no time would I not receive this payment returned.  Keystone Capital was unable to secure the funding based on the the term sheet.  At no time did I agree to assign my personal residence in this process.  When the funding was assigned to KMSR, they were unable to fund the project as described in your term sheet.  



I would ask that you consider reviewing your position as return the deposit.  

This report was posted on Ripoff Report on 02/06/2010 11:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/keystone-capital-keystone-capital-group/austin-texas-78746/keystone-capital-keystone-capital-group-keystone-capital-dont-do-business-with-them-un-565483. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
1Consumer
2Employee/Owner

#4 REBUTTAL Owner of company

GOVERN YOURSELF ACCORDINGLY

AUTHOR: Keystone capital - (USA)

POSTED: Monday, March 01, 2010

This complaint appears twice, once under annonymous and once under Brandon B.  The content in your complaint is incorrect and as such the matter is being handled by our corporate council.  Had you provided full disclosures and been forthcoming from the onset and presented accurate facts, there would be no need for legal council to interject in this matter.  GOVERN YOURSELF ACCORDINGLY.   

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#3 REBUTTAL Owner of company

Complaint addressed and resolved amicably by both parties

AUTHOR: Keystone capital - (USA)

POSTED: Monday, March 01, 2010

The original complaint was successfully closed out by the parties in less then 48 hours and a refund was issued.  The original facts of the complaint are incorrect as our company worked tirelessly on this applicants transaction and secured them an approval however due to ever changing market conditions, the approval was not accepted by the customer due to its conditions.  We disagree with the customers description of calls not being returned.  Calls and email communications were always returned to the customer as evidence in call logs and email correspondence.  Regardless, we've left off on good terms with this customer and hope to do business with this organization at sometime in the future.

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#2 Consumer Comment

Another Victim

AUTHOR: Brandon B - (United States of America)

POSTED: Thursday, February 25, 2010

I have been scammed by this company (Keystone Capital) as well. In excess of $30,000+ for a so-called deposit, for a lease of $1,500,000+. The lease was never financed or commenced by them. A total Bait and Switch and criminal.

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#1 Author of original report

Keystone Capital Online Clears up misunderstanding Fast

AUTHOR: Chad - (United States of America)

POSTED: Wednesday, February 10, 2010
" Keystone Capital Online immediately called me regarding my post to discuss these matters.  Reuben Adams and Ed Popal  took time to review all the information as it seemed there was a miscommunication between companies.  Reuben discussed my concerns with his supervisors and resolve the matter meeting both The Garden Gates and Keystone Capital agreement.  I found it to be a very proactive approach and Rueben Adams to resolve this matter quickly.  Reuben had the company fedx my agreed deposit and follow up with an email to make sure I received it."

It nice to see that these can be worked out.  






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