Keystone RV Manufacture We purchased a new Keystone Raptor Fithwheel Toyhauler. We store it covered with a tarp year round. On our third trip out with the fithwheel the roof covering ripped back about 4 feet exposing the wooded top. We contacted Keystone and were told that the camper was out of warranty and wold not be covered. We had purchased a ins policy to "cover any repairs" but we're also told that this did not cover a roof repair/replacement. This tear was caused by. Manufacturing defect but Keystone would not take any responsibility. Keystone RV and camper manufacturing. Nationwide

 Purchased new, 2014 Keystone Raptor Toy Hauler Fithwheel in 2014. We store this covered at all times. On our 3rd trip out in 2014 on vacation the rubber roof ripped back 4 to 5 feet. When we contacted Keystone about a repair they told us the repair was not covered by Keystone. We believe pulling back of the rubber roof covering was do to a manufacturing defect. Not all of the edge of the covering was captured under the trim and this allowed the air to get under the covering and precipitated the ripping back of the covering. There also did not appear to have glue to hold the covering to the wooden roof material. When taken to a dealer repair shop the employee (does not want to be identified) told us our Fithwheel was the 3rd one to come in his shop in the past few months with the same ripping off problem. They actually had one in the shop the week before. He also commented that they were all 2014 model Keystone products. We feel that there was a manufacturing "glitch" on this model and that Keystone should admit and be held accountable and responsible for these repairs. Even though Keystone would not take responsibility, they should be investigated and made to prevent this from happening to other customers. The reason we are just now coming forward with this is that we were not aware of your website to voice what has happened to us by Keystone. Thank You. lindappel49@gmail.com