king AKA Midasplayer lock account, withhold funds, mistaken identity, security threat, stole money ripoff London England Internet

www.king.com (used to be known as "MidasPlayer" and recently rebranded - can be accessed through Yahoo Games).

KING.COM do not run proper security checks on the accounts that have been set up on their website. When you set up an account with them, the information you have to give is so basic, that they have no way of verifying a player's identity.

This, for example, leads them to flag accounts accessed on the same computer as being 'identical people' even when the addresses and credit cards used are different. Accounts have been locked in error, and funds have been withheld from players.

The RIP-OFF is that when they lock the account, the player can continue playing games, but the company just take the player's money without entering them into the competitions.

Customer service and technical support is impolite, and very, very slow. It took 2 weeks before they responded to me. They do not offer telephone support.

Do not do business with this company.

Sarah
Four Oaks
United Kingdom