Complaint Review: King Ranch - Austin Texas
- King Ranch 5910 Hwy 290 West Austin, Texas United States of America
- Phone: 512-892-36
- Web:
- Category: Home & Garden Stores
King Ranch South Austin DC An angry fork lift operator damaged my trailer and then lied his way out of it with company support. Austin, Texas
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I purchased a 2000 pound pallet of grass. My trailer is rated for 1500 pounds so they raised the grass with a fork lift so we could drop half of it onto the trailer one square at a time.
When I returned for the other half the fork lift operator was angry. He signaled me to load it by myself 3 times. I am old and simply could not do that. Eventually when I was not looking he took the pallet of grass and loaded it in the trailer from the side. The trailer has side rails. This is totally inappropriate. The pallet weighed 1000 pounds and it would not fall into the trailer properly. The fork lift operator backed up and tried to push the load into the trailer sideways. The pallet was caught on the side rail. The trailer made very loud noises as the frame was bent. He bent the side rail, the fender and the frame. When I saw what he was doing I got in front of him and waved him off. He was getting ready to damage my trailer further.
King Ranch will not accept responsibility because they have a sign somewhere on their property that says they are not responsible for anything. King Ranch is insured with Liberty Mutual and they refused my claim for $100. The $100 is not the issue but an out of control fork lift operator.
My experience with King Ranch is of a company that owns a large portion of Texas and they act like it. They are above the law and they do not accept responsibility for their actions unless it pleases them.
This report was posted on Ripoff Report on 10/07/2009 04:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/king-ranch/austin-texas-78735/king-ranch-south-austin-dc-an-angry-fork-lift-operator-damaged-my-trailer-and-then-lied-hi-505935. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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