kingsisle wizard 101 i payed this company and this company then banned me for no reason i have tryed to resolve this to no avail plano, Texas

 i payed this company and then i was banned from this website this a game site and i have spent hundreds of dollars on there game now i am banned from the site for no reason at all theyeven sent me  a buying summary cleary showing that they got paid and they are still banned for no reason ihave been banned for 8 days

i have tryed alot of emails to get them to unbann me they will not ihave spent hundreds of dollars on there gamean now i am banned not allowed back on this site i did every thing to resolve this went to my bank got them to fax my statement to this site and that still was not good enough this company has a phone but will not talk to anybody instead they send you to their web site which gets you no where they will not unbann me