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Report: #1163382

Complaint Review: KMART Whynotleaseit program - Internet

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  • Reported By: tamika — memphis Tennessee
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  • KMART Whynotleaseit program Internet USA

KMART Whynotleaseit program misleading information memphis tenneessee

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 During Christmas of 2013, I was in Kmart Supercenter in Memphis Tn. when i was informed by a sales associate about a program called Why not lease it program. Interested in saving money, I went to the customer service desk to get more information about this program.

 

After standing in line for almost 15 minutes, I was redirected to yet another line and was told that i would have to apply for a line of credit to see how much I would qualify for. In doing so, I qualified for $800 of instore credit through the Wht not lease it program. I spoke with sales associate and was informed that that amount or less had to spent in Kmart before the expiration date printed on the bottom of the receipt. I was also imformed that the amount spent would be the amount i had to pay back.

 

 

Well, I was able to get my kids the things they wanted with a little money saved. I was very thankful!! I understood that the payments would be taken from my checking account bi-weekly, on the assigned dates setup by WNL program. In agreement to the dates and the amount to be electronically deducted from my account each month, I was very shocked when I discovered that my account would be electronically drafted for 18 months unless I paid the WNL program an extra $350.00, whoch is what is called a buy out amount.

 

I contacted the WNL program and was told that my account would be drafted each month for $105 unless I couls pay the buy out amount or until the end of the 18 month term. I was under the impression thaat the assosiates were not knowledgeable of the program or they were told to mislead customers about the payment plans. I was also told by a representative that i could either pay the buy out amount or i could return all the items. So rude!!!!

 

This report was posted on Ripoff Report on 07/19/2014 11:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/kmart-whynotleaseit-program/internet/kmart-whynotleaseit-program-misleading-information-memphis-tenneessee-1163382. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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