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Report: #1360839

Complaint Review: Knesek Guns Inc - Van Buren Arkansas

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  • Reported By: Tim — Van Buren Arkansas USA
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  • Knesek Guns Inc 1204 Knesek Ln Van Buren, Arkansas USA

Knesek Guns Inc Thor gun range Crooks!! Van Buren Arkansas

*REBUTTAL Owner of company: Knesek Guns Inc THOR Gun Range

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 Got ripped off! Went in there for ccl class & saw an fnx45 tactical which I was already going to purchase on line. I informed Chris, the employee at the time, that I could purchase the item for a better price on line & not have to pay tax. He went & spoke with someone in the back, tall blonde haired fella I believe, & said they were running a Christmas special & they would also discount the tax too. I purchased the gun WITH the rmr & suppressor I also wanted in full with cash for a good price so we also went ahead & purchased a glock 43 for the wifey too. Filled out all the paper work for the suppressor & Chris even said we could use it any time while we were waiting although I never asked to use it the whole time. I also had two other people with me who witnessed the entire transaction. After 6 mo ,I was trying to get the serial # to check on the status since we go in about once a month for the gun range & also made many phone calls. Always got, "he's not here, he's to busy, or he'll call you back" etc etc. After over a year of waiting, Chris was no longer there & another employee I dealt with said he would fix the problem after I emailed him a copy of my receipt. Again, after numerous attempts to get in touch, he emailed me a made up receipt that was incorrectly dated & said that I only purchased the rmr & would have to pay again for the suppressor. I couldn't believe that for only a few hundred bucks that they wanted to rip me off for, they are willing to lose a customer whose friends & family & self are always purchasing new weapons totaling $1000's yearly. After more numerous attempts to try & speak with someone about this to no avail, I finally gave up & chalked it off as a lose & lesson learned. Decent gun range, but if you make a purchase at the store, better make sure you walk out with it that day or your hard earned money is gone!

This report was posted on Ripoff Report on 03/09/2017 05:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/knesek-guns-inc/van-buren-arkansas-72956/knesek-guns-inc-thor-gun-range-crooks-van-buren-arkansas-1360839. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Knesek Guns Inc THOR Gun Range

AUTHOR: Gretchen - (USA)

POSTED: Tuesday, July 18, 2017

Once the customer was able to provide us the documents we needed, the issue was handled expeditiously. The customer is happy and has asked Ripoff Report to remove this complaint. 

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