Complaint Review: KNOWLEDGE NETWORKS - Internet Internet
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- Author Confirmed
- KNOWLEDGE NETWORKS 14 Commerce Drive, Penthouse Cranford, NJ 07016 Internet United States of America
- Phone: 1-800-782-6899
- Web: knowledgenetworks.com
- Category:
KNOWLEDGE NETWORKS did not provide points as promised Internet
*UPDATE Employee: Points Credited
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KN (Knowledge Networks) conducts online market research surveys for which members are paid in points which add up and eventually you get a check. Some time ago they sent an email asking if I would agree to a telephone interview for which they promised 20,000 points (which would convert to $20). I said yes; got a phone call, completed the survey and was told the points would be in my account by the end of the day. That was Feb 15.
Never got the points. I have emailed them several times and the replies I get make no sense and sound like they are written by people for whom English is a 2nd language. They keep saying they will let me know when the problem is corrected, but each time I remind them this is what I get " Thank you for writing in to us. Kindly be informed that we have escalated your below concerne to our incentives team internally. We will revert to you once we have received response from that team."
I want what I was promised.
This report was posted on Ripoff Report on 03/01/2010 02:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/knowledge-networks/internet/knowledge-networks-did-not-provide-points-as-promised-internet-576205. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Points Credited
AUTHOR: Knowledge Networks Panel Relations - (United States of America)
SUBMITTED: Tuesday, March 02, 2010
Knowledge Networks prides itself on its strong relationship with its panel members. We take the concerns of this panel member and any others we hear about very seriously.
While there was a delay in receiving her points, they were credited to her on February 24th. We have contacted her to let her know this and to express our apologies.
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