Complaint Review: Koodo Mobile - Internet Internet
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- Author Not Confirmed
- Koodo Mobile Internet United States of America
- Phone:
- Web: www.koodomobile.ca
- Category: Cellular Phone Companies
Koodo Mobile Koodo Mobile charged me for 3 months use after I cancelled my contract Internet, Internet
*Consumer Comment: Answer
*Author of original report: monthly service
*Consumer Suggestion: How does one "cancel" a contract?
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I was a Koodo Mobile customer from fall of 2010 to January 2011. Even when i was with them their bills were full of hidden or unexplained charges (about $10 extra per month), so when i dropped and broke my phone a few months later, I promptly paid my last month canceled my contract with them. (that was 6 months ago).
Today I receive a phone call from them saying Koodo is sending me to collection tomorrow, for an "outstanding balance" of $111, or about 3 months of service - service that I should not have and did not receive or utilize. I tried very angrily to resolve this issue but was just met with unknowledgable phone operators who further enraged me.
I don't know what to do about this mess, but i simply refuse to pay for an immaterial service that I canceled.
This report was posted on Ripoff Report on 07/29/2011 03:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/koodo-mobile/internet/koodo-mobile-koodo-mobile-charged-me-for-3-months-use-after-i-cancelled-my-contract-inter-758317. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
Answer
AUTHOR: mr rik - (USA)
SUBMITTED: Monday, August 01, 2011
"how does one cancel a contract?"
#2 Author of original report
monthly service
AUTHOR: Treebane - (Canada)
SUBMITTED: Sunday, July 31, 2011
I cancelled my monthly service, eg. I pay per month and receive service per month, so when i no longer had a phone, I paid the last month and would have gotten about 15 days of service that I paid for and did not use. I was not on a contract, I didn't sign anything nor was there any agreement to continue service.
#1 Consumer Suggestion
How does one "cancel" a contract?
AUTHOR: Ken - (USA)
SUBMITTED: Friday, July 29, 2011
You state you were a customer from fall of 2010 'til January 2011.
How long was the contract?
Did you "cancel" before the contract terms were met?
If so, you really do owe them the money....good luck with that.
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