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Report: #431790

Complaint Review: KOOL ALASKAN MALAMUTES, KOOL SIBERIAN HUSKIES, KOOL SAMOYEDS - Lyons Michigan

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  • Reported By: On Location Wyoming
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  • KOOL ALASKAN MALAMUTES, KOOL SIBERIAN HUSKIES, KOOL SAMOYEDS 2311 Divine Hwy Lyons, Michigan U.S.A.

KOOL ALASKAN MALAMUTES, KOOL HUSKIES, KOOL SAMOYEDS, KOOL SIBERIAN HUSKIES, BUILT ON FOUNDATION OF LIES- PUPPY FARM Ionia County/ Lyons Michigan

*Consumer Comment: Neglect??

*Consumer Suggestion: 59 breeding females, what did you expect?

*Consumer Comment: Not Fair

*Consumer Comment: Not Fair

*Consumer Comment: Positive Experience with Kool Alaskan Malamutes

*Consumer Comment: Good experience with Kool Mals

*REBUTTAL Owner of company: Jolene Houghtaling, owner of Hudsons Malamutes & Huskies, involved in starving and abusing dogs to frame other breeders. Jolene Houghtaling, owner of Hudsons Malamutes & Huskies, and Kiskakon Malamute

*General Comment: Kool Alaskan Malamutes

*General Comment: Kool's soap box and their own deceptions

*REBUTTAL Owner of company: BEWARE of the various Alaskan Malamute breed clubs, forums, and breeders such as the Alaskan Malamute Club of America (AMCA), Wildpaw Malamute forum, Golden Years Malamute Rescue, and Hudson's Malamut

*Consumer Comment: Kool Malamutes...I'd buy from them again...

*REBUTTAL Owner of company: Jolene Houghtaling, owner of Hudsons Malamutes & Huskies, involved in starving and abusing dogs to frame other breeders.

*REBUTTAL Owner of company: Jolene Houghtaling, owner of Hudson's Malamutes & Huskies, is unethical and is trying to ruin other breeders' businesses:

* : Jolene Houghtaling, owner of Hudson's Malamutes & Huskies, is unethical and is trying to ruin other breeders' businesses

* : Kool Alaskan Malamutes: What a wonderful place to buy a puppy!!

* : What a wonderful place to buy a puppy!!

*REBUTTAL Owner of company: Kool Alaskan Malamutes: A GREAT place to purchase a puppy!!!!

*Author of original report: ONCE AGAIN KOOL'S SMOKE AND MIRRORS....

*REBUTTAL Owner of company: What a WONDERFUL place to purchase a Malamute!!

*Author of original report: KOOL ALASKAN MALAMUTES-- OWNER POSTS HER OWN FAVORABLE CONSUMER COMMENTS

*Author of original report: KOOL ALASKAN MALAMUTES-- OWNER POSTS HER OWN FAVORABLE CONSUMER COMMENTS

*Author of original report: KOOL ALASKAN MALAMUTES-- OWNER POSTS HER OWN FAVORABLE CONSUMER COMMENTS

*Author of original report: KOOL ALASKAN MALAMUTES-- OWNER POSTS HER OWN FAVORABLE CONSUMER COMMENTS

*Consumer Comment: A wonderful place to purchase a Malamute! And, A wonderful family pet!

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I purchased a puppy from Pat Kool, of Kool Malamutes over a year ago.

I initially sent in a deposit for TWO puppies ($300 deposit per puppy totaling $600 plus paypal fees November 13, 2007) on a Joy/Glacier puppy- BEFORE the two dogs were even bred. I was assured that I would have first and second pick of litter, and then I received this email a month later (I still had not received my receipt for my deposit):
I am going to copy and paste excerpts of the emails between myself and Kools:

12/13/07 Kools to Me:

"Hi Lena,

Sorry that I haven't sent your receipt yet. I will have it in the mail any day. I have been SO busy lately.

I have a person that is interested in one of Joy's all white expected puppies. She asked me to ask each person with a deposit on Joy's litter if they were interested in all white puppies since I told her that we did not expect very many all white puppies from Joy. Are you interested in her all white puppies? Thanks!
Pat Kool"

After stating on the phone that NO, I did NOT want to give up my spot.. I noticed the price had gone up from the $675-750 per puppy I was told it would be. I assumed it was for people that already didn't have deposits on a puppy. After a few weeks the price had grown considerably, and she wasn't returning my calls- so I sent her an email:

12/28/07 Me to Pat Kool:
"Hi Pat,
I noticed that you have raised the price of the puppies- is the amount you are now asking per puppy for people that do not have deposits on the litter?
When I spoke to you in the first week of November- you had told me they were going to be $675-750 per puppy, and so I sent a deposit for $600 on the premise that if I only chose one puppy instead of two, the entire amount of my deposit would go towards the purchase price of the puppy I did choose- then in the beginning of December, when you posted on your website that Joy and Glacier were having puppies they were listed as $750, and the price has slowly raised over the past few weeks to where it is now at $875 per puppy.
I called you a few times yesterday, and I understand you are extremely busy- but please get back to me when you can..

Thanks for everything.

Lena"

This was her response:

"Hi Lena,

As far as the prices on Joy's litter, our website has said $775-$875 for a long time. Since I was expecting most of them to be $875 now, I took off the $775 so as to not mislead anyone. The only litters that have been spoken of or posted as $675-$750 have been Peace's and New Name's since we would have a number of litters with theirs all ready to go at the same time and since they do not have any woolies. Maybe you misunderstood who the pricing for $675-$750 was for. You are welcome to take a lower priced one from Peace's or New Name's if you would like. Neither have woolies though.

I will email again later.
Pat"

This led to a number of arguments over the phone as the price of the puppies gradually rose until they were sold at $1,250 per puppy. Twice what I was first told. I was told my deposit is non-refundable, and if I have an issue I can forfeit my deposit, or choose a cheaper puppy from another litter.

I ended up reluctantly choosing another puppy (one instead of two) because I didn't know any better at the time that Paypal would have refunded my money.

I picked out my puppy, and after paying the balance (still no receipt), when she was old enough to come home, I was quoted one price for shipping $250- and then it was changed to a higher price over $300 and I had to drive two hours away to pick her up. Again if I didn't like it, I could pay a considerably higher amount $500 to have her shipped to the original airport I was quoted. I lived in the biggest city in the state, and the ONLY major city within several hours. There was no reason for this other than greed.

When my puppy finally arrived, I hadn't seen a picture of her since she was about 5 weeks old. I had asked several times for an updated photo, and was told that they will be uploading them to the website later. Now I know why.. when she arrived she was in a kennel lined with newspaper. The newspaper was clean-not a spot on it.. yet my pup smelled like Hay and was just covered in feces and urine stains on her almost completely white coat.

Earlier that morning I had called Pat, to verify the shipping info for the puppy and was told "Yeah, ummm.. we didn't give her a bath because the shipped puppies will sometimes get dirty in the crate if they go to the bathroom..so she uh.. might be a little dirty."

A "little dirty" does not begin to describe the condition of my puppy. "Deplorable" might be a little more appropriate.

Once we got her home, while I was bathing her in the tub, in addition to the smell-the BLACK water-two dead brown spiders, and five roly poly bugs fell out of her fur.
Please feel free to email me for a copy of the photo Pat Kool had posted on her website AFTER I had received my puppy. It shows a VERY unhappy, sick looking, unclean animal.

I still tried to be more than accommodating to Pat, and went through an unbelievable amount of hardship trying to identify the parents of my puppy. She did not send the paperwork required by AKC to register the dog, and after several attempts to try to find a way to identify the parents I finally called AKC.

I was told that not only do they not have a father listed by the supposed fathers name- but the litter my puppy was born in--was never registered. When I called Pat and asked about it- I was told they know the Fathers "true name", and "Oh yeah, well we breeders sometimes don't even register the litter until after the puppies are six months old."

At first I tried being nice, and keeping some sort of cordial relationship with Pat, but after more arguments, and more calls to the AKC.. I was told by the AKC to take her to court as the AKC "can not register a puppy without papers, and can't force a breeder to register a litter." Months went by, and even though I checked with the AKC several more times, there was nothing they could do, and she still had not registered the litter.

This past June, my beloved puppy died.

Per her contract, I would be allowed to have a replacement puppy after I paid for shipping. After the aggravation and heartbreak of having a puppy die so young- I would NEVER get another dog from Pat Kool, nor any breeder affiliated with her Kennel for fear of again dealing with shady business practices, or receiving another puppy that would be sick, or die far before it's time.

I had a hard time adjusting to the loss of my pup, and tried to just push the pain aside.. but months later I was still checking her site. Puppy after puppy was sold..and then I noticed a few things.

The number of her dogs on the site grew considerably.. many of the dogs that I was told over a year ago were "waiting on OFA results in 1-2 weeks" still hadn't had their finding released.

I remembered I asked her why she bred mixed breeds- I was told that they were her "sled dogs", when I finally had my pup home, I asked her about how to go about training her for Sledding.. I was told "Oh you know... we've never even had them in harnesses- we just got too busy breeding."

I went to the OFA website and verified her dogs via the registration numbers on her website.

Her male Silverstar, and her female Jodi (Mrs. Joe Cool) are full siblings, and yet were bred by Pat, and she kept a female puppy named Midnight Sun that she uses for breeding.
Here is link to OFA of Jodi's information.

(((link redacted)))

If you click on the names of the dogs it will bring you to other dogs she has registered. You might be surprised at what you find, since it shows siblings and parents of each REGISTERED dog, as long as they are OFA registered or pending (which still would show a pending status-especially after a year..)

She also had insinuated on her site alaskanmalamutepups.com (before the website was revamped), that she will be breeding Cherokee to Glacier, ("she will have all white puppies much like Joy and Glacier's puppies") and she told me they are Father and Daughter.

During the past few months I have joined several groups for Malamute owners (as I have two Mals now from a different breeder), and have come across many more people with heartbreaking tales of sick puppies, and horrific stories of her Kennel.

Also, when I bought my puppy from Pat Kool- I lived in an apartment and was in transition to moving into a house. Not once did she ask me for references, a letter from my landlord/ or phone number verify that I was allowed to have a large dog in my apartment. And in response to the rebuttal posted on another complaint- Pat sent a form indicating the proper stake to tie out a dog-just in case I didn't have a fenced in yard.

The paperwork from the Vet that Pat sent for my puppy does NOT match. The dates on the paperwork are from before she was born, names of other dogs are crossed off and "Gospel's puppies" is written instead. Dates are also adjusted. There is nothing to distinguish my puppy from any other dog brought in to the Vet, and when I called the Vet's Office- Even though they do have a record of her coming in for a health certificate to fly- they do NOT have records of ever taking a fecal exam, weight, or anything else other than one other visit for her first set of puppy shots. Why didn't I get those records?

Instead I have records for other dogs-again with their names crossed out and "Gospel's Puppies" written next to it- with handwritten treatment dates for Giardia, Coccidia, and Round Worm. The Giardia Treatment supposedly ended two days before my puppy was given a Health Certificate to fly, but again- the Vet has no record of her treatments.

The Animal Hospital they speak so highly of was non-cooperative in any way when I requested my puppies Vet records. In fact, "Jen" made it very clear that even though I was given fraudulent Vet records from their office- it was not their problem.

Another thing I would like to bring to light, is that they did not move from Grand Rapids so that they had more room.. WRONG!!!!
See pages 10-13 The Appeal of James R. Kool (applicant/owner).

(((link redacted)))

Please contact an ethical breeder- DO NOT go through Kools for a puppy.

Here is a link to another breeder from Michigan- I AM NOT AFFILIATED IN ANY WAY WITH THEM, I just think the site is incredibly informative.

(((link redacted)))

If you have anymore questions on finding an ethical breeder please contact your local rescue- they can point you in the right direction.

Lena nicole
On Location, Wyoming
U.S.A.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 03/07/2009 02:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/kool-alaskan-malamutes-kool-siberian-huskies-kool-samoyeds/lyons-michigan-48851/kool-alaskan-malamutes-kool-huskies-kool-samoyeds-kool-siberian-huskies-built-on-found-431790. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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6Employee/Owner

#24 Consumer Comment

Neglect??

AUTHOR: Backyard Breeders Unite - (United States of America)

POSTED: Tuesday, January 17, 2012

Obviously this is a breeding operation.  Whether or not they are a puppy mill, is not the point.  AKC breeders are puppy mills that just happen to show their dogs.  People get so caught up in whether it's a puppy mill or not, which is "bad", that they forget to look at how the dog's live. 

Are these dog's neglected?  Well it LOOKS like they live in groups of dogs, in a pack, with dogs to play with and room to run.  They don't look skinny.  They can play and run and do whatever they want in their enclosure.

Let's look at AKC breeders.   Not ALL, but a big percentage do this and everyone thinks it's ok.

Confined to a crate all day and all night, except to go out to the bathroom, and to be tied to a treadmill to build muscle before a show.  Sometimes they are in an outside "run" that is maybe twice as big as a crate, so the dog can pace.  How does this make AKC breeders better than backyard breeders and puppy mills?  Oh ya, they are "Bettering" the breed and are only doing it for the dogs.  They don't make ANY money on it.  Anytime a breeder tells me they don't make money selling their dogs for $1600 a pup, I know they are dishonest and I don't believe anything they say about the dog's living conditions unless I see it.  Those owner's of top show dogs that pamper their winning dog?  How many dog's do you think they have stacked in their basement in crates that don't sleep in their bed and eat at the table. 

Lets look at working dogs - sled dogs.

Tied to a post on a 4 foot rope their entire life, except when training to run in front of a sled.  Usually not allowed to play with other dog's, tied close enough to bark and growl at them, but not socialize.  Will usually fight if they can.  Gee that's so much better.

As far as coat condition and disease, you trying brushing, grooming, bathing that many dogs, see how many are left with matts.  I can't even count how many times I have been to an AKC breeders house and they filthy disgusting matted dogs in crates that haven't been brushed in months has been rushed out to be groomed because it's a dog they are going to show.  At least theses dogs get to live with other dogs and play and run.  You try to keep disease out of that many dogs, see how many times you have to medicate them.  I guarentee every AKC breeder with more than 10 dogs has had disease problems.  I can think of 3 AKC kennels that show their dogs that have had all their puppies die from parvo, and have had a hard time getting rid of Giardia.

Regardless of this person's ethics, honesty, whether or not they do it for money, and whether they have health problems, the dogs have room to run, are fed and watered, and can play with other dogs.  That is a better life than most AKC showdogs ever get.  That is a better life than most sled dogs get.  It is a better life than most strays get. 

Of course, the pictures on the website are obviously not going to show bad things, so I guess people are just going to have to DRIVE there to pick up there dog, and check it out for themselves.  Ordering a dog online, based on a website, is kind of silly really.  I could put one up tonight showing my wonderful beautiful dogs in my imaginary top of the line pens, and in reality have them in crates in my basement.  I can have pictures of dogs that are now dead, and sell you puppies from whatever dog I want.  You buy online, you risk paying the price.  (I don't think Northern Glories does that, I'm just saying use some sense people.)

The one reason I won't ever buy from these people?  The way they slander other breeders, anyone who speaks against them or they don't like. 

Also I can't stand it when breeders who are they themselves breeding outside of "proper" breeding, refuse to allow breeding rights to other people who want to do the same thing. 

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#23 Consumer Suggestion

59 breeding females, what did you expect?

AUTHOR: GloriaB - (United States of America)

POSTED: Tuesday, January 17, 2012

To everyone who had a good and a bad experience at Kool's/Northern Glories... They have twelve breeding males.  They have FIFTY NINE breeding females.  All you have to do is click on the mothers/fathers pages and count the dogs.  This is just the breeding animals, not the adults/puppies they are actively selling.  It's right there on the website for every consumer to see.  They aren't hiding it. 

People need to investigate just a little bit and know what they are buying from.  If you are ok with buying from someone who owns at least 71 breeding dogs, then that's great for you, and I'm glad you got a good one.  To the people who had a bad experience, you should have seen the signs. 

I personally love mixed breed malamute's, and think they're dogs are gorgeous - but I'm not paying $800-$2400 for a mixed breed dog or a non-show dog, and I will never buy from a person who doesn't keep their dogs in their house.  5 minutes on the website made it pretty clear the dogs were not indoor dogs, and that there was over 70 dogs on the property being bred, and that it wasn't for me. 

About the complaints of disease - with that many dogs, it is IMPOSSIBLE to keep them all disease free, it's just a fact of life.  They are going to have to be treated for things like giardia.  Anyone who buys from this person needs to do their research, look at the website, make sure that's what they want, and then buy it knowing the risks.  You have the option of buying from an AKC show breeder and putting up with the s****.>

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#22 Consumer Comment

Not Fair

AUTHOR: Darci - (United States of America)

POSTED: Monday, December 26, 2011

I feel sorry for the 2 customers that viewed their experience as unfavorable however dog breeders are human beings and nothing is a 100 % guaranteed. I can't imagine having puppy that eneded up requiring additional care and having to deal with the heartache that it appears both individuals did but I believe that Lena seems like an extremely unreasonable and unhappy person.

Just by numbers alone, considering the amount of puppies the Kools have raised or sold, their are far more positive than negative comments. We began searching for our new puppy in October. I have had 3 Siberians growing up decided it was time to get a pup for our children. I always loved the size of the Malmute but the blue eyes of the Siberian. My husband wanted a wooly. It was as if we discovered our dream dog that I did not think existed. I have had several purebred dogs and found that the mix breeds tend to be less problematic.

We just picked up our pup Friday Dec, 23rd from the Kool Family. I found Pat to be extremely responsive. We emailed her with several questions and she never took longer than 24 hours to respond. I also received a detailed email with instructions on type of food for each stage and reasons why with supported articles. The person at the pet store was amazed at the requirements and details regarding the food and care protocol. His exact words were " This is no puppy mill. These people must love their dogs. I have never seen anything like this".

We put a deposit on Chaos and Echo's litter. They only ended up having 2 pups. The price was a very large range and ended up being the highest price mentioned (1650) however with only 2 pups instead the 7 they had last time, the price made logical sense to me. They also offered us to choose from the other litter born at that time or if we wanted to wait, for the next litter in March to be from Chaos. I felt that this was incredibly generous and fair. We asked to come and see the pups after putting a deposit down. Jim and his children were wonderful to us. They do have many dogs however I felt them to be extremely informative. We asked to see some of the other dogs (Glacier) just to see him and they were very nice and brought him out. They seemed down to earth and just a normal family. All the dogs we played with were well mannered, friendly and appeared well kept.

I am happy to say my beautiful 8 week old pup is laying at my feet. We have had her for 3 days and she has only had one accident in the house. Cars stop on every walk to inquire about her. Hopefully she will be healthy but given her parents and the details provided by Pat to develop a healthy pup, I do not expect any issues that would be intentionally caused by their lack of care.

This family seems to truly love their gorgeous dogs and I feel confident and believe that if I have any issues, Pat will do the best she can to help me.

I feel extremely fortunate that we discovered the Kool Family and we love our new pup named Aspen.

Darci (Rocky River, Ohio)

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#21 Consumer Comment

Not Fair

AUTHOR: Darci - (United States of America)

POSTED: Monday, December 26, 2011

I feel sorry for the 2 customers that viewed their experience as unfavorable however dog breeders are human beings and nothing is a 100 % guaranteed. I can't imagine having puppy that eneded up requiring additional care and having to deal with the heartache that it appears both individuals did but I believe that Lena seems like an extremely unreasonable and unhappy person.

Just by numbers alone, considering the amount of puppies the Kools have raised or sold, their are far more positive than negative comments. We began searching for our new puppy in October. I have had 3 Siberians growing up decided it was time to get a pup for our children. I always loved the size of the Malmute but the blue eyes of the Siberian. My husband wanted a wooly. It was as if we discovered our dream dog that I did not think existed. I have had several purebred dogs and found that the mix breeds tend to be less problematic.

We just picked up our pup Friday Dec, 23rd from the Kool Family. I found Pat to be extremely responsive. We emailed her with several questions and she never took longer than 24 hours to respond. I also received a detailed email with instructions on type of food for each stage and reasons why with supported articles. The person at the pet store was amazed at the requirements and details regarding the food and care protocol. His exact words were " This is no puppy mill. These people must love their dogs. I have never seen anything like this".

We put a deposit on Chaos and Echo's litter. They only ended up having 2 pups. The price was a very large range and ended up being the highest price mentioned (1650) however with only 2 pups instead the 7 they had last time, the price made logical sense to me. They also offered us to choose from the other litter born at that time or if we wanted to wait, for the next litter in March to be from Chaos. I felt that this was incredibly generous and fair. We asked to come and see the pups after putting a deposit down. Jim and his children were wonderful to us. They do have many dogs however I felt them to be extremely informative. We asked to see some of the other dogs (Glacier) just to see him and they were very nice and brought him out. They seemed down to earth and just a normal family.

I am happy to say my beautiful 8 week old pup is laying at my feet. We have had her for 3 days and she has only had one accident in the house. Cars stop on every walk to inquire about her. Hopefully she will be healthy but given her parents and the details provided by Pat to develop a healthy pup, I do not forsee

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#20 Consumer Comment

Positive Experience with Kool Alaskan Malamutes

AUTHOR: S. Ama - (United States of America)

POSTED: Saturday, August 13, 2011

We purchased a Siberian Husky/Alaskan Malamute mixed puppy from the Kools in 2008, and were very satisfied with the puppy, the financial negotiations, and the customer service provided by the Kools. Our dog is healthy and well-balanced. Not only would we purchase again from the Kools, but we already have done so. In 2009, we wanted to get our dog a companion and adopted an adult malamute from them, as well. Once again, we were completely satisfied with every aspect of the transaction--especially the dog. We are grateful to the Kools for making it possible for us to have these 2 precious souls in our family.

I want to respond to the previous post which questioned the standards that the Kools are using for breeding. We purchased from the Kools because we really like the way their dogs look. It is none of anyone's business if we want a dog with certain characteristics and are willing to pay an agreed price for a dog with those characteristics. It offends me very much that there are people who want to limit consumer choices and impose their own vision of what a beautiful dog is upon others.

Leave the Kools alone. They are a decent, hardworking family who love their dogs and care for them well. And in my experience they are honest in their interactions with consumers.

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#19 Consumer Comment

Good experience with Kool Mals

AUTHOR: wpldarling - (United States of America)

POSTED: Monday, July 11, 2011

I am heartbroken to read all these "negitive" reports posted about Kools.  Kools as a breeder, give love and care to their pups even after the "sale" They provide very detailed documentation and vet records, require references, to meet the family and even followup. If you are still not convinced, follow them on FaceBook.  We picked up our pup 2007, he was being treated for Giardia. After we took him home we had to give him 2 more treatments=2 weeks. I was concerned called Pat and she asked us to keep in touch...next week pup was fine. This is a very common disease in pups and usually, if treated right immediately goes away. We had our pup for 1 yr and he was a tough nut to crack, after having experience with another mal, we knew what was in store, but this pups training was not going well. One day I called Pat and asked her to take him back. She stated that she would take him with all up to date vet records and we had numerous emails back and forth. She really understood. We decided to keep the pup and gain more training, as we learned more about the breed from Pat. She is very knowledgeable about beavior and health of these breeds. Very impressive. We would adopt from the Kool's again.

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#18 REBUTTAL Owner of company

Jolene Houghtaling, owner of Hudsons Malamutes & Huskies, involved in starving and abusing dogs to frame other breeders. Jolene Houghtaling, owner of Hudsons Malamutes & Huskies, and Kiskakon Malamute

AUTHOR: Kool Alaskan Malamutes - (USA)

POSTED: Saturday, December 12, 2009


Jolene Houghtaling, owner of Hudsons Malamutes & Huskies, involved in starving and abusing dogs to frame other breeders. Jolene Houghtaling, owner of Hudsons Malamutes & Huskies, and Kiskakon Malamutes located in Allen, MI, and owned by Dawn McClellan are trying to ruin other breeders' businesses:


In September 2008, Kool Alaskan Malamutes came into the knowledge that Jolene Houghtaling, owner of Hudsons Malamutes & Huskies, was involved in starving and abusing dogs to frame other breeders for grudges that she held against these breeders. She possibly also did this to put these breeders out of business so that she could gain the entire Alaskan Malamute market. Jolene Houghtaling published starved and abused dog pictures on the internet stating that these other breeders did this. Jolene Houghtaling also spread the word around to stay away from buying from certain breeders. A number of Alaskan Malamutes breeders went out of business due to this tactic of Jolene Houghtaling.


Dawn McClellan, owner of Kiskakon Malamutes located in Allen, MI, is now helping Jolene Houghtaling, owner of Hudsons Malamutes & Huskies, ruin other breeders' businesses.


Kool Alaskan Malamutes stuck up for one of these breeders in October 2008 that Jolene Houghtaling framed with starved and abused pictures. Jolene Houghtaling then had her lawyer unrightfully shut down our website in the beginning of 2009 because we were publishing the truth on our website of how Jolene Houghtaling, owner of Hudsons Malamutes & Huskies, had spread slander on the internet about this breeder. Jolene Houghtaling lied and said that we had slander on our website. But of course, ALL of the evidence shows that Jolene Houghtaling is the guilty one who starved and abused the innocent Malamutes and also swindled Malamutes by use of a third party to gain all of the bloodlines that she wanted.



Jolene Houghtaling then had Wildpaw Malamute forum members write Ripoff Reports and other bad reviews against Kool Alaskan Malamutes starting the very end on January 2009 to get back at us for publishing the truth on our website in defense of this breeder. Then, Jolene Houghtaling, owner of Hudsons Malamutes & Huskies, served lawsuits on us and the breeder that we helped, using the false witness of Dawn McClellan, owner of Kiskakon Malamutes located in Allen, MI, to get back at the breeder that we helped. Both Jolene Houghtaling and Dawn McClellan lied under oath at the lawsuit for the breeder that we helped.


Jolene Houghtaling, owner of Hudsons Malamutes & Huskies, also is using domain names for Cascade Alaskan Malamutes and Wakon Alaskan Malamutes in order to get puppy buyers to come to her rather than go to them. This is unethical and shady.

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#17 General Comment

Kool Alaskan Malamutes

AUTHOR: Doris - (U.S.A.)

POSTED: Friday, December 04, 2009

My name is Doris and I am the moderator for the Wildpaws forum. I will state one last time that there is no mention of Kool Malamutes on our forum. What our members do outside of the forum is not the responsibility of the owner or moderator. Our rules clearly state there will be no negative reference to an individual or business by name. I have checked our forum numerous times and there is absolutely no reference to this kennel.  

   This will also be my last request to the owners of Kool Malamutes to not post the Wildpaws name on any forums or chat groups without prior permission from the owner of the forum. Our forum is held liable for any negative comments posted by our members and we take that very seriously. We expect the same consideration from the individuals and businesses whose names we try to protect by refusing to post any negative comments on our forum.


   If you have a problem with an individual who also is a member of the Wildpaws Forum, then post the individual's name and leave our forum out of it. The problem you have with the individual was not aired on our forum and so our name should not appear anywhere on your complaint.


Thank you

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#16 General Comment

Kool's soap box and their own deceptions

AUTHOR: Malamute lover - (U.S.A.)

POSTED: Friday, December 04, 2009

Kool's have been using all of these reports as a soap box to defame a number of people. I did my homework before my reply. I am somewhat internet savvy. Nowhere did I see where these other people or organizations are publically defaming Kool Alaskan Malamutes. Kool Alaskan Malamutes is doing a fine job of defaming themselves.

I am a little curious though, you are warning people to stay away from organizations intended to keep the breed true to it's standard. You admit on your information page about yourselves that your dogs are not the best looking, you were originally breeding for a sled team for your move to Alaska and then just fell in love with breeding pets. Do you or do you not care about the integrity of the breed? I don't see where you've ever even worked your dogs for that sled team you wanted. Do you realize the amount of "pets" in shelters because of the poor economic times? Do you realize the amount of Malamutes in shelters because buyers do not realize just how difficult the northern breeds can be? All you say on your site, is that they are good with children. Nowhere do you mention the amount of training they need, how destructive they can be without proper training or how they need a very firm but gentle and fair owner. There is no mention about the intelligence and decision making abilities that have not been bred out of them. You, having only been breeding for 9 years may not know all of this.

Researching on when you started breeding, it just so happens several movies about northern breeds came out. Perhaps you were trying to capitalize on those like the Dalmatian breeders after "101 Dalmatians?" One group I see that you have not tried to defame is the American Kennel Club (AKC). Perhaps it's because they never questioned you when you publically mocked all of these groups, that are supposedly trying to defame you, on your website, advertising your "RARE BLUE EYED MALAMUTES" last spring? How nice of them to let you register that litter without and inspection and DNA testing. Perhaps being so new at breeding, maybe you didn't know, it's not genetically possible for a purebred Malamute to have blue eyes. Maybe one of your Siberian Huskies was involved in that breeding.

Oprah Winfrey did some interesting research on the AKC. You might want to try a search on "Oprah Winfrey" and "AKC." You might also be surprised with your results. But I know, AKC ads sell puppies.

You talk a lot about the OFA certifications. Do you know anything about breeding a dog with only "fair" hips? On two of your breeding females, you show their hips to be "normal." Why don't you show the true evaluation as indicated on their certificates? Their hips clearly read "fair." Also, several of your dogs have been tested for hips, however, there are no elbow results? Your males all test good, without a single excellent. You've bred females without their clearances, sell their puppies then give the b***h away for free. So let me get this straight, you are breeding your "GIANTS" with hips that fall in only the "FAIR" range. If there is going to be all of that extra weight on the skeletal system, shouldn't the hips be no less than excellent? Sounds like to me, Kool's are a little deceptive when it comes to OFA clearances. Also, why don't you test their eyes and what about CHD (dwarfism) testing and certifications?

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#15 REBUTTAL Owner of company

BEWARE of the various Alaskan Malamute breed clubs, forums, and breeders such as the Alaskan Malamute Club of America (AMCA), Wildpaw Malamute forum, Golden Years Malamute Rescue, and Hudson's Malamut

AUTHOR: Kool Alaskan Malamutes - (USA)

POSTED: Tuesday, December 01, 2009

 

BEWARE of the various Alaskan Malamute breed clubs, forums, and breeders such as the Alaskan Malamute Club of America (AMCA), Wildpaw Malamute forum, Golden Years Malamute Rescue, and Hudson's Malamutes & Huskies owned by Jolene Houghtaling:

BEWARE of the supporting, joining, and buying puppies from the members/owners of the various Alaskan Malamute breed clubs and forums such as the Alaskan Malamute Club of America (AMCA), Wildpaw Malamute forum, Golden Years Malamute Rescue, and Hudson's Malamutes & Huskies owned by Jolene Houghtaling. They have been and/or are involved in one and/or more of the following unethical practices:

1. Bashing other breeders.

2. Publishing and speaking lies about other breeders.

3. Feeding the dogs in their care less than quality dog food because they did not and/or do not have the money to buy quality dog food.

4. Member(s) dumping Malamutes in kill shelters.

5. Members posting slanderous reviews and reports about other breeders.

6. Taking steps to destroy the businesses of other breeders.

7. Publishing lies about their dogs' weights to sell their puppies.

8. Hounding and stalking other breeders.

9. Using the domain names of other breeders to get their business.

10. Telling people that they come into contact with to stay away from buying puppies from certain breeders.

11. Telling people that they come into contact with that their Malamutes are better than other breeders' Malamutes.

12. Knowingly breeding Malamutes with hip dysplasia.

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#14 REBUTTAL Owner of company

Jolene Houghtaling, owner of Hudsons Malamutes & Huskies, involved in starving and abusing dogs to frame other breeders.

AUTHOR: Kool Alaskan Malamutes - (U.S.A.)

POSTED: Monday, November 09, 2009

 

Jolene Houghtaling, owner of Hudsons Malamutes & Huskies, involved in starving and abusing dogs to frame other breeders.

In September 2008, Kool Alaskan Malamutes came into the knowledge that Jolene Houghtaling, owner of Hudsons Malamutes & Huskies, was involved in starving and abusing dogs to frame other breeders for grudges that she held against these breeders. She possibly also did this to put these breeders out of business so that she could gain the entire Alaskan Malamute market. Jolene Houghtaling published starved and abused dog pictures on the internet stating that these other breeders did this. Jolene Houghtaling also spread the word around to stay away from buying from certain breeders. A number of Alaskan Malamutes breeders went out of business due to this tactic of Jolene Houghtaling.

Kool Alaskan Malamutes stuck up for one of these breeders in October 2008 that Jolene Houghtaling framed with starved and abused pictures. Jolene Houghtaling then had her lawyer shut down our website. Jolene Houghtaling then had Wildpaw Malamute forum members write Ripoff Reports and other bad reviews against us in the beginning of 2009.

Jolene Houghtaling also is using domain names for Cascade Alaskan Malamutes and Wakon Alaskan Malamutes in order to get puppy buyers to come to her rather than go to them. This is unethical and shady.

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#13 REBUTTAL Owner of company

Jolene Houghtaling, owner of Hudson's Malamutes & Huskies, is unethical and is trying to ruin other breeders' businesses:

AUTHOR: Kool Alaskan Malamutes - (U.S.A.)

POSTED: Sunday, October 11, 2009

 


Jolene Houghtaling, owner of Hudson's Malamutes & Huskies, is unethical and is trying to ruin other breeders' businesses:


1. Posting slanderous reviews and ads against other breeders.


2. Posting slanderous articles on her own website against other breeders.


3. Getting other people to post slanderous ads and reviews against other breeders.


4. Starving and abusing dogs to frame this on other breeders because Jolene was mad at these other breeders.


5. Is a friend of Wildpaw Malamute forum members. Wildpaw Malamute forum members are saying horrible things about Kool Alaskan Malamutes.


 


Jolene Houghtaling, owner of Hudson's Malamutes & Huskies, is also involved in unethical breeding practices:


1. Breeding dogs with hip dysplasia to get puppies from the lines of the dogs who have the hip dysplasia.


2. Using a cattle prod on her dogs when they dig out to teach them not to do it again. The proper thing to do is to cement under the fence so that they cannot dig out.


3. Has dogs that live together that fight to the extent of ripping each others ears off.


4. Lies about her dogs weights to sell her puppies.


5. Swindles Malamutes from unsuspecting owners to capture all of the Malamute bloodlines.

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#12

Jolene Houghtaling, owner of Hudson's Malamutes & Huskies, is unethical and is trying to ruin other breeders' businesses

AUTHOR: Kool Alaskan Malamutes - (U.S.A.)

POSTED: Sunday, September 20, 2009

 

Jolene Houghtaling, owner of Hudson's Malamutes & Huskies, is unethical and is trying to ruin other breeders' businesses:

1. Posting slanderous reviews and ads against other breeders.

2. Posting slanderous articles on her own website against other breeders.

3. Getting other people to post slanderous ads and reviews against other breeders.

4. Starving and abusing dogs to frame this on other breeders because Jolene was mad at these other breeders.

5. Is a friend of Wildpaw Malamute forum members. Wildpaw Malamute forum members are saying horrible things about Kool Alaskan Malamutes.

 

Jolene Houghtaling, owner of Hudson's Malamutes & Huskies, is also involved in unethical breeding practices:

1. Breeding dogs with hip dysplasia to get puppies from the lines of the dogs who have the hip dysplasia.

2. Using a cattle prod on her dogs when they dig out to teach them not to do it again. The proper thing to do is to cement under the fence so that they cannot dig out.

3. Has dogs that live together that fight to the extent of ripping each others ears off.

4. Lies about her dogs weights to sell her puppies.

5. Swindles Malamutes from unsuspecting owners.

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#11

Kool Alaskan Malamutes: What a wonderful place to buy a puppy!!

AUTHOR: Kool Alaskan Malamutes - (U.S.A.)

POSTED: Wednesday, September 16, 2009

Jolene Houghtaling, owner of Hudson's Malamutes & Huskies, has committed crimes against other breeders:


1. Posting slanderous reviews and ads against other breeders.


2. Posting slanderous articles on her own website against other breeders.


3. Getting other people to post slanderous ads and reviews against other breeders.


4. Starving and abusing dogs to frame this on other breeders because Jolene was mad at these other breeders.


5. Is a friend of Wildpaw Malamute forum members. Wildpaw Malamute forum members are saying horrible things about Kool Alaskan Malamutes.


 


Jolene Houghtaling, owner of Hudson's Malamutes & Huskies is also involved in unethical breeding practices:


1. Breeding dogs with hip dysplasia to get puppies from the lines of the dogs who have the hip dysplasia.


2. Using a cattle prod on her dogs when they dig out to teach them not to do it again. The proper thing to do is to cement under the fence so that they cannot dig out.


3. Has dogs that live together that fight to the extent of ripping each others ears off.


4. Lies about her dogs weights to sell her puppies.

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#10

What a wonderful place to buy a puppy!!

AUTHOR: Kool Alaskan Malamutes - (U.S.A.)

POSTED: Saturday, August 22, 2009

Wildpaw Malamute forum states that nothing negative is being said on their forum about Kool Alaskan Malamutes, but please read the following email excerpts from a Malamute rescue group and emails from a previous puppy buyer who is/was a part of Wildpaw Malamute forum. All email addresses have purposely been omitted. The name of the Malamute rescue worker has been also purposely omitted. Maybe nothing negative is being said on Wildpaw's forum itself about Kool Alaskan Malamutes, but the members of Wildpaw Malamute forum are clearly saying terrible things about Kool Alaskan Malamutes:


 


1. On Sun, Feb 22, 2009 at 11:51 AM, Britney Behling wrote:


"Hi Pat- Sargent is doing great, we love him to death. He is currently in Novice training, graduated from his puppy class with flying colors. He LOVES his sister and his favorite toys are balls, he has quite the accumulation of them at this point. (I have attached a couple pictures). We would love to find Sarge a playmate as his sister is getting a little older now and would much rather relax on the couch with us than run around and wrestle with Sarge. Unfortunately, we can only afford about 200-250 for another dog, so if you have any puppies that haven't found homes yet and their prices drop a little bit, it'd be great if you could let me know. Like I said, we would love to have a new puppy in the house. Thanks so much for your time.


Britney Behling"


 


On May 26, Britney wrote an email to the Malamute rescue stating that they had another male dog now, obviously adopted/bought after the February 22 email from Britney to us that is seen above.


 


2. On Thu, May 28, 2009 at 2:41 PM wrote: Please find below a message submitted on 2009-05-28 at 18:41 comments:


"Hello- We have been contacted about a pup you sold (out of Power and Montana) that the owners have to "get rid of". I'd like to make arrangements for him to be returned to you. Please email me at your earliest convenience....this pup doesn't have much time. Thank you."


 


3. On Thu, May 28, 2009 at 8:55 PM, Britney Behling wrote:


"Pat- After receiving Sarge from you, we joined Wildpaws Forum and heard terrible things about you, your family and your "puppymill" as most would call it. We were told not to expect you to take any sort of responsibility for any defaults in your dogs by not only other malamute owners, but by other breeders and by the Alaskan Malamute Rescue themselves. What would you have done, may I ask? Driven the 5 hours to come pick him up just to sell him to another family unaware of the temperment problems you knowingly breed into your poor animals? He has a severe aggressive reaction with other dogs in his home and we did what was best for him due to the dangerous situation we were presented with in our home. He will go to Alaskan Malamute Rescue and any family interested in adopting him will be informed of his aggression along with only being placed in a single dog home."


Sent from my iPhone


On May 28, 2009, at 7:44 PM, Kool Family wrote:


"Britney, Per your signed contract, you were required to contact us if you no longer wanted your Mal from us. Why did you "drop" him off at a rescue?


The Kools"


 


4. On Fri, May 29, 2009 at 8:35 AM, wrote:


"I was contacted about a mal by DuPage County - area shelters often contact breed rescue about dogs at their facilities. We have him listed on our website as a potentially incoming dog (he is still at the County kill facility at present). We frequently help dogs from area shelters. Can you help him? As you know, rescue is a small network of volunteers. We don't have a kennel setup or anything like many breeders do. Please just let me know if you are able to help Sarge, I don't want to see him die."


 


So, this great Malamute rescue worker took HER time and HER gas money to rescue Sarge and drive him to us shortly after the above email, and Sarge is STILL with us as of 8/23/09. Not only are Wildpaw Malamute forum members saying terrible things about Kool Alaskan Malamutes, but their own members are dumping Malamutes in animal shelters to be killed.

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#9 Consumer Comment

Kool Malamutes...I'd buy from them again...

AUTHOR: Tim & Adele - (U.S.A.)

POSTED: Friday, June 12, 2009

I stumbled upon the Kool Malamutes accidently.

I'm laying out the background for finding Kool's...
I had purchased a "malamute" from a Tennesee breader circa June 2004. Our buddy died quite suddenly just after his 4th birthday. He had always had health problems. However, he got the best vet treatment money and friendship can buy.
He went from a healthy 150 pound malamute mix to a dead dog in 48 hours. We were stunned and our vets just as stunned and crushed as we were. He was loved by all and our vets always treated him as their own. Our grief was overwhelming.
There was a huge hole in our lives.

I was just surfing Mal sites and stumbled upon Kool's. They had some pups and some adult animals that looked just like a Mal-Sam mix I had for 13 years that was the predecessor of the Tennessee Mal.

So I called the Kools and spoke briefly with Mr. Kool. He told me that I really needed to speak to Pat. Later on in the day, Pat Kool returned returned my call. I told her what had happened some 8 months prior, and that I was considering acquiring another Mal (actually one of her Sam-Mal mixes). She told me I needed to fill out her questionaire before we could speak about purchase. The questionaire was very thorough. I submitted it. Pat emailed me back with more questions she would like answered. I did that. She also wanted to speak with my vets if possible. I said sure and informed my vet that they would be receiving a call from a breeder concerning how we cared for our dogs. She did indeed contact my vets. I went through 3 grueling phone interviews with Pat. She apologized, but she wanted to know how her pups would fare with us.

I thought about it and it occured to me that she was committed to placing her pups in the best of homes, and that they would receive the best care and love.

She finally agreed to sell me a pup. I told her I wanted a Mal-Sam mix, preferably white with biscuit markings. She told me she had a litter coming around the first of December. We agreed on the price, I first in line for pick of the litter. I wired her the deposit and received a statement from her with in days. The litter arrived and Pat immediatly sent pictures of the pups feeding. I saw the one I wanted almost right away. Once a week she sent pictures and updates. She also provided me with the OFA certs for the daddy and mama. We spoke by phone at least once a week as well.

Finally, it was time for Orvis to come home to the Mississippi Coast. Pat shipped Orvis to our local airport about 30 minutes away.

Orvis arrived in a rather expensive crate, bedded in towels, clean, healthy, but just a tad dissoriented. He sat in my wife's lap with a heavy towel (ours) all the home...I might add he tried to slip into my lap as well.

Orvis came into our home that he would share with two rescue dogs we have. He fit right in.

He's 7 months old now. About 80 pounds, smart and sharp...A true joy and a wonderful puppy. He's almost magic....

We still stay in touch with the Kools and send them updated images and just chat.
Pat Kool is a good and caring person. She is devoted, at least to us, and loves to hear how Orvis is doing. I have never known a breeder that showed so much concern.

My wife and I are old enough to know that Orvis will be our last "big dog".
However, I would highly reccomend Kool's to anyone that wants a good dog and a breeder that cares about her pups...


Tim & Adele

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#8 REBUTTAL Owner of company

Kool Alaskan Malamutes: A GREAT place to purchase a puppy!!!!

AUTHOR: Kool Alaskan Malamutes - (U.S.A.)

POSTED: Saturday, March 14, 2009

New corrected copy.

Lena,

We did not do a rebuttal right away because we were involved in far more important things when you decided to write a false report against us. We will answer each one of your accusations right after we make the following statement:

If you had something wrong with your puppy and it died, then:

a.) Why did we never hear about it back when it happened around Memorial weekend in 2008?
b.) Why did you wait about 9 months later to write a rip-off report?
c.) Why did you not mention in this report of yours what happened to your puppy?
d.) If you are placing the blame on us, then why do you not have any vet proof to back up your claim? We know that you don't because your puppyfind bad review was not put back on puppyfind due to lack of proper vet back up.

To answer your false statements:

1. We NEVER raised the price of Joy's puppies AFTER you placed your deposit on them. We have NEVER raised the price of our puppies AFTER someone has placed a deposit on a specific puppy or litter of puppies. Also, if you paid by paypal, they issued you an instant receipt if you felt that you needed one right away.

2. We sold ALL of Joy's puppies for $875-$975. After the first 4 deposit people chose their puppies, we then raised the price to $975 for the last three since we had NO deposits on them. We have the receipts to prove this. We have never even priced puppies at $1250 until right now at the end of 2008 into 2009.

Shipping was never $250 at the time that Lena's puppy was flown to her. There was absolutely NO shipping price or location deception as described by Lena. If there was a need to use a further away airport, then it would have been because the airline that we usually use did not go to the airport of choice.

3. Pat NEVER speaks to puppy buyers with a "Yeah, ummm..." or with a "Oh yeah, well we...."

4. Pat NEVER talked to Lena the morning that she mentioned.

5. We give a bath to each puppy that is picked up by car, unless a puppy buyer requests no bath to be given which once in a while a person does do. NEVER has there been even ONE bug on the puppy. Jean even clarified the great shape that her puppy was shipped to her in.

6. We also own ALL of the pictures that we have ever given to a puppy buyer, Lena, as proof.

7. Correction: We had found out at some point after Lena's puppy was flown to her that the mom and dad's name and their AKC registration #'s must accompany the puppy when it leaves the breeder. Therefore, each of our AKC puppies do have this information on top of the airline crate that they come in. Lena did receive this information in the mail in a folder that we sent her approximately one week after her puppy was flown to her, therefore eliminating any AKC issue as Lena stated.

8. AKC gives NO time frame that a puppy seller must register their litter with AKC. A fee is required, though, if the puppy seller turns the info into AKC when the puppy litter is 6 months and older. This litter was registered with AKC before the deadline when a late fee would be required.

8+. Sled dogs: The following paragraph from our site explains it sufficiently without our additional input:

Our first dogs were Joe, Smokey (an Alaskan Malamute male that we used to use for breeding), Lady, and Baby. At first we were just going to start a sled dog team because we were anticipating a move up to the Arctic area because of my disease. But after months of Jim's looking for a job up there, we knew that we weren't going there at least right now in life because he couldn't find a job. Then, after so many litters were born, we fell in love with dog breeding. It is thrilling to see each puppy grow up to make a fine pet for someone. They each have their own individual personalities and looks.

9. The only time that our site said that OFA results would be on in 1-2 weeks was during the Christmas holiday weekend of 2008. OFA took 1-3 weeks longer getting the results back to us we assume due to the holiday season. Those specific results were then promptly posted. OFA NEVER states pending. BUT, we have over 40 OFA xrays in our home waiting for the funds to send them into OFA. Our OFA board member vet said that they would all pass. These xrays were taken approximately between Jan. to May 2008 RIGHT BEFORE the economy went bad. If you would like to send us some money, Lena, to send our xrays into OFA, we would be more than happy to accept your money toward our OFA needs. Just let us know when you are ready to send it to us.

10. AKC's position on inbreeding and line breeding:





-----------

Why do you allow inbreeding and line breeding?

The relationship between the Sire and Dam of the litter has no bearing on registration eligibility. Anyone who considers breeding their dog must consider temperament, health, and finding mates that complement each other. Breeding dogs that are closely related can fix certain characteristics, both desirable and undesirable. Therefore, we would expect that only very experienced breeders would consider inbreeding and line breeding. However, there is no rule that prohibits inbreeding and line breeding; this is left to the discretion of individual breeders.

Inbreeding - The mating of two closely related dogs of the same breed.

Line breeding - The practice of mating a dog to a member of an earlier generation of the dog's bloodline.




11. If other puppy buyers have horrific stories of our "kennel," then why did they not contact us and why didn't you? And, why do we get MANY previous puppy buyers coming back to us? We just sold to 3 previous puppy buyers in just the last 2 weeks! And, why do we continue to get many happy puppy buyer emails. We will as soon as we have time post these happy puppy buyer emails on our website and continue to add to them as they come in.

12. What we did in the past and what we do now, are 2 different things. The following is our required questionnaire that ALL puppy buyers must fill out now:



Hi,


Here is our questionnaire that we require all interested people to
fill out:


1. Have you ever owned a dog(s) before? If so, what are/were they?
Are/were they neutered/spayed? How old are/were they? What happened
to them?


2. Will you allow this puppy/dog to come in your house or will he be
totally an outside dog?


3. Do you have a fenced yard (not required, but preferred)? If so,
what is it made out of and how tall is it?


4. Do you live in the city or country? How big is your yard/land?


5. Do you have any children that live with you? If so, what are
their ages and names?

How old are you? How old is and what is the name of your spouse/boyfriend/girlfriend?


6. Have you ever researched the Malamute, Siberian, and Samoyed breeds? If so,
are you sure that this is the breed/breeds for you, that it will
match your personality and lifestyle?


7. Are you aware that the purebred Malamute is known for being dog
aggressive with same sex dogs and that they are a stubborn breed?


8. Are you aware that the Siberian is a very active breed and can
escape and run off at top speed?

Are you aware that Samoyed is known to be a barking breed?


9. Are you aware that for every breed of dog that each person living
in the house needs to be the alpha/boss over the dog because this
makes for a far better pet?



10.a. Are you aware that puppies need a series of puppy shots and a

rabies shot as well as heartworm prevention and flea control? Are
you aware that when the puppy is an adult that it will need to go to
the vet for yearly booster shots and continued heartworm prevention
and flea control?

10.b. Are you aware that a heartworm preventative needs to
be given once a month year round to a puppy/dog for its entire life? Do
you promise to do this?

11. Are you aware that brushing a dog's teeth is one of the best habits
that you can establish with a dog? It is the plaque on a dog's teeth
that allows bacteria to enter the bloodstream and start affecting the
major organs and cut short the dog's life.

12. Are all of the members of your household all in agreement to get
a puppy right now?

13. You need to read our policies on the Policies page of our
website. Have you read our policies and will you sign a copy of our Policies page?
www.alaskanmalamutepups.com

14. Your name, address, phone #, and email address:


Thanks!
Pat Kool
Kool Alaskan Malamutes & Siberian Huskies

13. Vet Receipts:

Kool Alaskan Malamutes purchases large bottles of required worming medicine from our vet clinic. Our vet clinic's procedure is to put the worming medicine when purchased in one of our dog's names. This is their choice of operation. These bottles of required worming medicines last for months, therefore, the date of purchase is crossed of and updated with the dates that the puppy litter received their required worming medicine. The name that OUR vet puts the receipt in is crossed off because it obviously does not pertain to the specific puppy litter that the receipt is being used for. A vet receipt for worming is used to give to puppy buyers to show that we do buy the particular types of worming medicines mentioned.

So, 250-500 ct. bottles are purchased and vet receipts are made out as described above. Make sense???

14. Jen never said that.

15. Our website does NOT say that we moved to have more room. It states the following:

OUR NEW HOME:

We are happy to announce that we are living in our new location as of the middle of August, 2005! We want to thank those folks that were responsible for us moving into our new home! For months, our 21 and 18 year olds had been saying that where we were living was too small. But I kept saying that we did not have the finances to move. It turned out that we were able to afford to move! We are now living in a 6 times larger piece of property! Not only is the place much larger for the sake of all of our dogs, but, boy, are our children enjoying country living! They lived in the city their whole lives.

Our website states specifically the following:

"We want to thank those folks that were responsible for us moving into our new home!"

Now, let us tell you who "those folks" are: The AMCA: The Alaskan Malamute Club of America. PLEASE, ALL that read this rip-off ad: STAY AWAY from the AMCA. They are a very nasty group of people ONLY caring about the preservation of the AKC standard for the Alaskan Malamute. They do NOT care about people, AND they do NOT care about mixed breed dogs. They don't even properly care about the health of the Alaskan Malamute breed. Most show breeders are members of the AMCA.

The following are from our head vet and our OFA vet:

1. Our head vet, Dr. Richard Bennett, is the best vet in GR, MI, retired very recently from being zoo vet for the GR John Ball Park Zoo, and was asked to be on the Jacque Cousteau team years ago but declined due to the heavy travel requirements, has stated that show breeders have unethical practices. He got immediately out of show breeding when a show breeder told him that he gives arsenic, a heavy metal, to his dog to make the coat better for the show ring. When Dr. Bennett informed him that the arsenic would stay in the dog's system for life and kill the dog, the show breeder said that he didn't care as long as he won the dog show! This is appalling. Our head vet immediately got out of showing.

2. Our OFA vet, Dr, Mostosky of MSU who has just retired from MSU and is on the OFA board, told us when we brought some of our dogs to him to have their OFA x-rays taken that show breeders are THE MOST guilty people in furthering hip dysplasia in the canine world because ALL they care about is winning their shows even if it takes keeping dogs with hip dysplasia because they have desirable AKC standard looking-wise traits. And then, they breed them to get more Alaskan Malamutes that look like the AKC standard.

The AMCA is full of show breeders. The AMCA wants to wipe out EVERY breeder that does not breed according to the AKC standard of which all Malamute breeders of Giants do not do. They do NOT care properly for the health aspects of the breed. That is why in 2005, we needed to move because the nasty AMCA and our local Alaskan Malamute Rescue group The Golden Years of Muskegon, MI, tried to do all that they could to get rid of us. They lost in ALL of their attempts including our move because now we do have more room. We were breeding in the wrong zone, so, we had to move. We thank "those folks!!"

Lena and ALL AMCA members, if you want to condemn breeders, why don't you go after the breeders that do NOT OFA certify their dogs AND after those Malamute breeders that are knowingly breeding Malamutes with hip dysplasia. The following Malamutes are being used for breeding even though they have OFA hip dyspalsia:

1. Kelly's Alaskan Malamutes:




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Return to search results Printable Vertical Pedigree
WAKON'S MAXIMUS ARRILIUS RED
Registration: WS12066605 (AKC) Sire: WS08985401
No photo on file
Breed: ALASKAN MALAMUTE Dam: WS03411704
Sex: M *Titles:
Color: CREAM CHIC #:
Birthdate: Feb 14 2005 Addtl. Reg. #
DNA Profile:


OFA Number Registry Test/Film Date Report Date Age Final Conclusion
HIPS Aug 8 2007 Aug 28 2007 29 MILD
Offspring Registration Birthdate Sex HIPS
YSABEAU WS22973206 Jun 15 2007 F PRELIMINARY MODERATE
Half Siblings(Sire) Registration Birthdate Sex Relation HIPS
WAKON'S DELILAH WS09332204 Aug 18 2003 F Half(Sire) AM-11903F29F-PI

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The OFA database is not directly linked to the AKC or any other registry. Parent, Offspring, and Sibling information is limited to dogs contained in the OFA database, and where the sire/dam information has been filled out on the application so that subsequent relationships can be determined. Titles are included as a courtesy and are limited to those provided on the dog's application.

Over 40 years of dedication to the advancement of canine health

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2. Hudson' Malamutes & Huskies:

Upon research into OFA records and on Hudson's website, you can find that Jolene Houghtaling breeds AT LEAST 5 Malamutes who have hip dysplasia as you do not find them in OFA records with their close relatives: Shahana, KuBear, Legend, Sumo, and Mequita (Maquita).

Lena, we find it VERY odd that you and 2 others just happen to RIGHT NOW while we are being harassed by Jolene Houghtaling, owner of Hudson's Huskies and Malamutes, because she is trying to silence us because we are witnesses to her crimes, FINALLY come out with a complaint against us 8-12 months later after you had an issue with your puppy/dog. And, this is right at the height of Jolene's harassment toward us. She does have ALOT of money. She sells her puppies for $2000-$2500. How much is she paying you???

We ask again, Leana, why did you not ever let us know that there was something wrong with your puppy and why are you not telling here in public what happened to your puppy and why do you not have any vet back-up proof? May you, Lena and others like you, answer some day to our Lord God Almighty, your creator, for your false report here about Kool Alaskan Malamutes. God says in the Bible:

2 Corinthians 5:10:
"For we must all appear before the judgment seat of Christ, that each one may receive what is due him for the things done while in the body, whether good or bad."


Psalm 67:3:

"Let the peoples praise You, O God; Let all the peoples praise You."

Psalm 104:1:

"Bless the LORD, O my soul! O LORD my God, You are very great!"

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#7 Author of original report

ONCE AGAIN KOOL'S SMOKE AND MIRRORS....

AUTHOR: Lena nicole - (U.S.A.)

POSTED: Friday, March 13, 2009

I like how you side track the facts and try to turn this into a religious battle. Your post was excellent. It actually reaffirmed everything I said in my post.
Thanks for proving me right..

1. Not only did you raise the price of the puppies- I have posted the emails between you and I directly related to you doing so. I was also made to choose a puppy from another litter because I disagreed with you doing so.

2. Your statement that you raised the price of the puppies to $875-975 per puppy is still higher than what you had quoted me, and is written on my paypal receipt. You had the puppies listed on your website MUCH higher than that. In fact- you had another litter posted at $1,500 immediately after Joy and Glacier's litter- so once again you are posting false information intended to mislead people.

3. You are not disputing the statements she made- yet the grammatical correctness that it was spoken in...Interesting tactic. And by the way, yes, she did.

4. I will be more than happy to pull my phone records and post the dates and times of the conversations that I had with Pat Kool of Kool Alaskan Malamutes/ Kool Siberian Huskies/ Kool Samoyeds.

5. My puppy wasn't picked up by car- so your statement once again skirts the issue. She was shipped. She was FILTHY. You knew it, told me about it, and still shipped her. End of story. In fact, she was so dirty- I couldn't take any pictures of her when we picked her up at the airport, or our excessively long trip home- which again you don't respond to the fact that you raised the price of shipping after we had agreed upon it- AND sent her to another airport in an attempt to get more money from me.

6. I am well aware of the fact you own all of the photos that you sent me. Why don't you post the picture of my puppy so everyone can see the condition she was in? You being the breeder, one would think that you would attach it to your rebuttal instead of avoiding the statement once again.

7. Not only did you NOT send two copies of the paperwork- but here is an email you sent me addressing why you DO NOT send paperwork on the crate, what's even funnier is it also states that you were on the phone me earlier that day- even though you had prior stated that our conversation never took place.

1/5/08

"Hi Lena,

I forgot to tell you on the phone earlier that you will get a folder in the mail within 1 week or less that will have ALL of this info in it as we are required by AKC to provide this info to you. We will not put it on the crate because the airlines have already a number of times torn off things that we have put on top, and we no longer trust what will be left on top of the crate and what will not. Let me know if this is a problem, not that I will be able to get it to you any sooner than what I just spoke of.

Pat"

8. Regardless of whether or not you paid a late fee to register the litter- once again the fact remains that she was NOT registered. Which means that there was no proof of parentage. Once again the AKC states that if you do not get your papers when you get your puppy- DO NOT TAKE THE PUPPY. While typing this I did call the AKC though- yes, you did FINALLY register the litter but the date of registry was confidential. Odd..

9. Montana, Gospel, Glory and Lori have either been "OFA results coming in 1-2 weeks" or "OFA results coming soon" since I first came across your site back in November of 2007.

As far as stating that ***I*** should pay for your OFA certifications- that's laughable.... An ethical breeder wouldn't be breeding dogs that haven't passed all health clearances. The fact that you had to wait until they are two years of age, and pay for the checks before attempting to turn a profit would be a small price to pay considering you would be able to back your claims on your site that you breed some of the "largest, Tallest, and Healthiest Malamutes in the US!!"

"Healthiest" is also a big claim considering you do not have CHD/CERF/THYROID/EPILEPSY testing results posted, nor do I believe you test for these conditions that PLAGUE the breed.. Once again.. an ethical breeder would..

10. You quoted that the AKC allows line breeding and inbreeding- but missed the point they were making..
"Anyone who considers breeding their dog must consider ***temperament, health, and finding mates that complement each other.***
***Breeding dogs that are closely related can fix certain characteristics***, both desirable and ***undesirable.*** Therefore, we would expect that only very experienced breeders would consider inbreeding and line breeding.

Considering that line breeding/ in breeding is the FASTEST way to ruin a line if the dog carries genetic problems.. I find it sickening that once again, you don't have results for CHD/CERF/THYROID/EPILEPSY **AS WELL AS OFA Hips and Elbows**readily available for your dogs.

11. The reason you get so many happy letters is because YOU REQUIRE THEM AS ONE OF YOUR STIPULATIONS TO GET THE PUPPY'S AKC PAPERWORK. Sheesh.. I even wrote a few trying to get the papers you supposedly sent me for my puppy.. Am I supposed to be impressed? I'm not. Future consumers shouldn't be either..

12. SO NOW you have an application- I'm glad. It's a tiny step- but at least it's a step in the right direction none the less.. Good for you.
Now make a few leaps, and we'll all be happy- dogs included.

13. Your excuse for the fraudulent Vet Records is unacceptable. An ETHICAL and RESPONSIBLE breeder would maintain records of each and every puppy individually to prevent situations just like this one. But they wouldn't see living, breathing, animals as a "Cash Cow" either.

14. My conversations with the incredibly rude staff of your Veterinary Hospital, and the lack of care for the situation YOU have placed them in, has upset me so much that I am in the process of writing letters to the State Attorney General that include DIRECT QUOTES from "Jen". I also find it incredibly juvenile that your response is "Jen never said that."

15. You forgot to quote the whole statement you have posted on your website- you just posted a portion.. Here is the whole thing- you can thank me later..

"We are happy to announce that we are living in our new location as of the middle of August, 2005! We want to thank those folks that were responsible for us moving into our new home! For months, our 21 and 18 year olds had been saying that where we were living was too small. But I kept saying that we did not have the finances to move. It turned out that we were able to afford to move! We are now living in a 6 times larger piece of property! Not only is the place much larger for the sake of all of our dogs, but, boy, are our children enjoying country living! They lived in the city their whole lives."

***Now here is the TRUE STORY about the Move in 2005 from Grand Rapids..***

The Appeal of James R. Kool (applicant/owner), 101 Banner St., SW - requesting a use variance, contrary to Article 8, Section 5.82, asking to permit a dog kennel, Zone R-2, Lot size 115 ft. x 132 ft. (16,500 sq. ft.), was recognized by the Board.

Ms. Thompson described the request explaining that staff recommended they seek a variance due to difficulties they were having moving out of the site. She noted that kennels are only permitted in a commercial district making this a use variance request.

Ms. Sadler provided the inspection report describing the location of the property. This is a two family home on the largest lot in the neighborhood.
James Kool was present to discuss the request and corrected Ms. Sadler indicating this is a single family home. He related that when it was made clear to them that they were in violation of the code they took steps to move. They now have property in Ionia County and are in the process of moving. Staff has given them a deadline and he is concerned they won't be able to meet that deadline. Breeding is no longer taking place at this location. Mr. Kool related that all of their dogs are licensed with Kent County and all of the shelters have been taken down. Because the number of dogs one can own is not limited, they feel they technically comply with the ordinance now.

Ms. Thompson related that additional considerations would be whether there are pregnant females on site and whether puppies are being sold from the site. Mr. Kool explained that they do have pregnant females and do have puppies ready to be separated from their mothers; 8-10 weeks old.

Zoning Board of Appeals June 16, 2005
Page 11 of 13
Ms. Thompson clarified that it is the retail activity that puts them in violation.
Mr. Kettle asked for details of their move.
Mr. Kool explained that family members are living at their new location, which is a 2 acre site.
Mr. Kettle asked how much time they need to make the move.
Mr. Kool replied that the deadline given to them by staff is 7/05/05 and they believe they can meet that deadline for having all of the dogs moved. However, several extensions have already been necessary and his concern is they won't able to get the shelters ready for the dogs in time.
Ms. Kostbade asked how many dogs are at 101 Banner now. She noted that they didn't hear any at the time of the inspection.
Mr. Kool replied 10-15. He added that they have never had any complaints about the dogs causing a disturbance.
Citizens were invited to comment.

Carol Januszewski, VP of Golden Years Alaskan Malamute Rescue, stated that she is not an immediate neighbor but lives in the City. They learned about this kennel several years ago after they bread some dogs with severe genetic issues. It wasn't pursued at that time but they have received complaints from others about the subject site. When she visited the website she was appalled at the number of puppies they have been
putting out and the amount of money coming in. Ms. Januszewski stated that she doesn't deny them the right to have dogs. The issue is they are violating the R-2 zoning and have been for some time. They knew the dogs were pregnant more than 60 days ago and they should have been moved off site. There are still dogs present now and here is no way to prove that they aren't still selling and breeding. Their website clearly states that the puppies are available at 101 Banner and it still states that today. Ms. Januszewski suggested the request should be denied and they should be given a closed end deadline.
Ms. Sadler noted a letter in the file from Ms. Januszewski that reiterates the comments made.
Laurel Barrick, a resident within blocks of the subject site, submitted a written statement and elaborated on that statement. She doesn't feel this is a good situation for the neighborhood, dogs or the community in general. She spoke of the number of dogs present which makes it obvious that this is not a hobby or someone carefully breeding a limited number of puppies. They are making a living with this operation. The present facility doesn't meet any of the City or County dog ordinances and exists for the purpose
of breeding and sales. Ms. Barrick is opposed to the request.

Ms. Sadler read a letter submitted by Ms. Terreio at 101 Baylis SW.
Ms. Terreio doesn't feel this would be good for the neighborhood. Hers is the next street over and she has heard over six dogs barking late at night waking people up.

Zoning Board of Appeals June 16, 2005
Page 12 of 13

Mr. Kool returned to the podium.
Mr. Smith asked how much time they need to discontinue the operation at this address.
Mr. Kool replied four weeks from now.
Ms. Thompson advised the Board that enforcement has been taking place since January.
Ms. Sadler asked what the enforcement process would be following a denial.
Ms. Thompson again stated that they have been in the process of enforcement since January and staff suggested the application for a variance because this has been going on beyond the amount of time staff felt comfortable with. The neighbors must be taken into consideration.
Mr. VanTol suggested denying with the recommendation to staff not to proceed with enforcement for 30 days.

Ms. Thompson related that she wouldn't be opposed to allowing them until July 5 but she is uncomfortable with another 30 days. They are already under orders and they have received extensions. They are in their new house and when they have time they work on constructing the shelters.

Mr. Bakita suggested then that perhaps they would rather spend more time getting the shelters constructed than spend time in jail. He suggested the

Board address the points for a variance and let enforcement proceed as it will. He feels they have had sufficient time and, perhaps they had their difficulties with the relocation, but if it has been since January they could have stopped breeding the dogs.

Ms. Thompson added that staff kept extending the deadline because they were moving but after offering so many extensions they felt it was important to consider the neighbors.
Mr. Kool submitted a letter from their vet, Dr. Bennet. He explained that Dr. Bennet is the vet that cares for the zoo animals. They haven't heard any complaints from neighbors and there are a lot of dogs in the neighborhood that bark and run loose. None of their dogs run loose and although obviously they do bark on occasion it is never for hours where it would cause a disturbance late into the night. They aren't just building the shelters as they get time; it is something they are working on consistently. He and his family have been working very hard to get them done. He explained the delays they have encountered; finding a house, the moving process etc. They are not ignoring the orders they are under and are making their best effort.

Ms. Sadler read the letter from Dr. Bennet that stated he considers the Kools dedicated dog owners and that all of their dogs are up to date medically. They keep all of their dogs on year round heart worm and parasite protection and he doesn't believe they are spreading any contagious diseases. The Kools have never let expense get in the way of the care of their dogs.

Zoning Board of Appeals June 16, 2005
Page 13 of 13

Ms. McGee MOVED TO CLOSE THE PUBLIC PORTION OF THE HEARING.
SUPPORTED by Mr. Davis. All in favor. MOTION CARRIED.

Ms. Sadler addressed the use standards. That special conditions or circumstances exist which are peculiar to the land, structure or building involved and which are not applicable to other lands, structures, or buildings in the same district. This is the largest residential property in the immediate neighborhood. That literal interpretation of the provisions of this ordinance would deprive the applicant of property rights commonly enjoyed by other properties in the same district under the terms of this ordinance.

Property rights would not be deprived by denying the request as this is a residential zone and is being used consistent with that zoning by being occupied as a residence. The special conditions or circumstances do not result from the actions of the applicant.

Ms. Sadler stated that the situation is self created by the applicant.

The authorizing of such variance will not be of substantial detriment to the neighboring property and will not be contrary to the spirit and purpose of this zoning.

A commercial kennel would be detrimental to the neighboring residential properties in an area where the residences are relatively close. It is also contrary to the spirit and purpose of the ordinance. That with respect to use variances, the property cannot reasonably be used in a manner consistent with existing zoning. The property can, has been, and is being used in a residential manner.

Ms. Sadler MOVED TO DENY and let the enforcement process proceed on course.
SUPPORTED by Ms. McGee.

Mr. Kettle commented on point three; the condition being self created. He didn't feel Ms.

Sadler addressed that point in relation to the special condition noted. The applicant did not create the size of the property.

Ms. Sadler agreed and gave the appellant that point.
The question was called. All in favor. MOTION CARRIED.
______________________________________________________________________
MEETING ADJOURNED: 2:40 p.m.

Isn't it amazing what you can find on the internet these days??

As for Hudson's Malamutes- I am not affiliated in ANY WAY with that kennel, nor any of the others you have posted here- but it's funny that you bring up Hudson's since you spent hours slandering that kennel (and a few others I might add) while on the phone with me...

I waited until now to post a rip off report- because the first time I had seen this site was when it was posted in BIG RED LETTERS under your website.

As for my puppy-
Before you question MY integrity- focus on repairing the image of yours.
The apathy you show towards the devastation my family and I suffered through the loss of our beloved companion is not something you should be mocking. I hold YOU directly responsible. As for not contacting you- I tried. I called twice. No answer.. and then I thought about it.. In All Honesty- can you make it up to us? No. Another puppy wouldn't fix the hole in our hearts- nor would our money back. We consider our pets not merely as animals- but as members of our family.

My complaint to puppyfind has not been denied due to my lack of evidence- as far as I have been informed through emails with them- YOU have thirty days to respond to my claims and the evidence supporting them.

As for the AMCA- I wonder if your issue with them and AMAL is your lack of fundamentals in your breeding program.. and really.. if you aren't breeding for standards Pat.. then what exactly ARE you breeding for?


Lena

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#6 REBUTTAL Owner of company

What a WONDERFUL place to purchase a Malamute!!

AUTHOR: Kool Alaskan Malamutes - (U.S.A.)

POSTED: Friday, March 13, 2009

Lena,

We did not do a rebuttal right away because we were involved in far more important things when you decided to write a false report against us. We will answer each one of your accusations right after we make the following statement:

If you had something wrong with your puppy and it died, then:

a.) Why did we never hear about it back when it happened around Memorial weekend in 2008?
b.) Why did you wait about 9 months later to write a rip-off report?
c.) Why did you not mention in this report of yours what happened to your puppy?
d.) If you are placing the blame on us, then why do you not have any vet proof to back up your claim? We know that you don't because your puppyfind bad review was not put back on puppyfind due to proper vet back up.

To answer your false statements:

1. We NEVER raised the price of Joy's puppies AFTER you placed your deposit on them. We have NEVER raised the price of our puppies AFTER someone has priced a deposit on a specific puppy or litter of puppies. Also, if you paid by paypal, they issue you an instant receipt if you felt that you needed one right away.

2. We sold ALL of Joy's puppies for $875-$975. After the first 4 deposit people chose their puppies, we then raised the price to $975 for the last three since we had NO deposits on them. We have the receipts to prove this. We have never even priced puppies at $1250 until right now at the end of 2008 into 2009.

3. Pat NEVER speaks to puppy buyers with a "Yeah, ummm..." or with a "Oh yeah, well we...."

4. Pat NEVER talked To Lena the morning that she mentioned.

5. We give a bath to each puppy that is picked up by car, unless a puppy buyer requests no bath to be given which once in a while a person does do. NEVER has there been even ONE bug on the puppy. Jean even clarified the great shape that her puppy was shipped to her in.

6. We also own ALL of the pictures that we have ever given to a puppy buyer, Lena, as proof.

7. Yes, we did send 2 copies of the AKC paperwork to identify the puppy: One on top of the puppy airline crate as required by AKC and one in the folder that we sent in the mail to Lena approximately one week later.

8. AKC gives NO time frame that a puppy seller must register their litter with AKC. A fee is required, though, if the puppy seller turns the info into AKC when the puppy litter is 6 months and older. This litter was registered with AKC before the deadline when a late fee would be required.

8+. Sled dogs: The following paragraph from our site explains it sufficiently without our additional input:

Our first dogs were Joe, Smokey (an Alaskan Malamute male that we used to use for breeding), Lady, and Baby. At first we were just going to start a sled dog team because we were anticipating a move up to the Arctic area because of my disease. But after months of Jim's looking for a job up there, we knew that we weren't going there at least right now in life because he couldn't find a job. Then, after so many litters were born, we fell in love with dog breeding. It is thrilling to see each puppy grow up to make a fine pet for someone. They each have their own individual personalities and looks.

9. The only time that our site said that OFA results would be in 1-2 weeks was during the Christmas holiday weekend of 2008. OFA Took 1-3 weeks longer getting the results back to us we assume due to the holiday season. Those specific results were then promptly posted. OFA NEVER states pending. BUT, we have over 40 OFA xrays in our home waiting for the funds to send them into OFA. Our OFA board member vet said that they would all pass. These xrays were taken approximately between Jan. to May 2008 RIGHT BEFORE the economy went bad. If you would like to send us some money, Lena, to send our xrays into OFA, we would be more than happy to accept your money toward our OFA needs. Just let us know when you are ready to send it to us.

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#5 Author of original report

KOOL ALASKAN MALAMUTES-- OWNER POSTS HER OWN FAVORABLE CONSUMER COMMENTS

AUTHOR: Lena nicole - (U.S.A.)

POSTED: Tuesday, March 10, 2009

Instead of posting a rebuttal refuting anything I have said in my complaint..
The owner has taken it upon themselves to ignore the facts, and post their own consumer comments. (If you look to the left of the screen you will see the author of the Consumer Comments is Kool Alaskan Malamutes!!!)

Once again showing the shady business practices, and deceitful conduct that you will encounter when dealing with Kool Alaskan Malamutes.

Please do not go through Kools for a puppy!!! Contact a rescue that can point you in the right direction, and assist with finding an ETHICAL breeder.

You can find AMCA (Alaskan Malamute Club of America) or AMAL (Alaskan Malamute Assistance League) on the web. I would love to post a link for both- but unfortunately it's not allowed.

Please research your breeder thoroughly- you deserve better and certainly so do these dogs.

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#4 Author of original report

KOOL ALASKAN MALAMUTES-- OWNER POSTS HER OWN FAVORABLE CONSUMER COMMENTS

AUTHOR: Lena nicole - (U.S.A.)

POSTED: Tuesday, March 10, 2009

Instead of posting a rebuttal refuting anything I have said in my complaint..
The owner has taken it upon themselves to ignore the facts, and post their own consumer comments. (If you look to the left of the screen you will see the author of the Consumer Comments is Kool Alaskan Malamutes!!!)

Once again showing the shady business practices, and deceitful conduct that you will encounter when dealing with Kool Alaskan Malamutes.

Please do not go through Kools for a puppy!!! Contact a rescue that can point you in the right direction, and assist with finding an ETHICAL breeder.

You can find AMCA (Alaskan Malamute Club of America) or AMAL (Alaskan Malamute Assistance League) on the web. I would love to post a link for both- but unfortunately it's not allowed.

Please research your breeder thoroughly- you deserve better and certainly so do these dogs.

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#3 Author of original report

KOOL ALASKAN MALAMUTES-- OWNER POSTS HER OWN FAVORABLE CONSUMER COMMENTS

AUTHOR: Lena nicole - (U.S.A.)

POSTED: Tuesday, March 10, 2009

Instead of posting a rebuttal refuting anything I have said in my complaint..
The owner has taken it upon themselves to ignore the facts, and post their own consumer comments. (If you look to the left of the screen you will see the author of the Consumer Comments is Kool Alaskan Malamutes!!!)

Once again showing the shady business practices, and deceitful conduct that you will encounter when dealing with Kool Alaskan Malamutes.

Please do not go through Kools for a puppy!!! Contact a rescue that can point you in the right direction, and assist with finding an ETHICAL breeder.

You can find AMCA (Alaskan Malamute Club of America) or AMAL (Alaskan Malamute Assistance League) on the web. I would love to post a link for both- but unfortunately it's not allowed.

Please research your breeder thoroughly- you deserve better and certainly so do these dogs.

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#2 Author of original report

KOOL ALASKAN MALAMUTES-- OWNER POSTS HER OWN FAVORABLE CONSUMER COMMENTS

AUTHOR: Lena nicole - (U.S.A.)

POSTED: Tuesday, March 10, 2009

Instead of posting a rebuttal refuting anything I have said in my complaint..
The owner has taken it upon themselves to ignore the facts, and post their own consumer comments. (If you look to the left of the screen you will see the author of the Consumer Comments is Kool Alaskan Malamutes!!!)

Once again showing the shady business practices, and deceitful conduct that you will encounter when dealing with Kool Alaskan Malamutes.

Please do not go through Kools for a puppy!!! Contact a rescue that can point you in the right direction, and assist with finding an ETHICAL breeder.

You can find AMCA (Alaskan Malamute Club of America) or AMAL (Alaskan Malamute Assistance League) on the web. I would love to post a link for both- but unfortunately it's not allowed.

Please research your breeder thoroughly- you deserve better and certainly so do these dogs.

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#1 Consumer Comment

A wonderful place to purchase a Malamute! And, A wonderful family pet!

AUTHOR: Kool Alaskan Malamutes - (U.S.A.)

POSTED: Tuesday, March 10, 2009

A wonderful place to purchase a Malamute!

I found the Kool website on Puppyfind when I was shopping for a Giant Malamute for my son, who purchased a wonderful AKC giant male in November. In browsing the site, my husband saw Snow's gray male, 3/4 malamute and 1/4 samoyed, and he fell in love. Both puppies were flown to California, Maxx arriving with a rare 14 inches of snow. Our inquiries as to their progress, growth, temperament, shipping needs--were all addressed within hours at the most, often while I was still online, and the Kools worked with us every step of the way. Both puppies arrived in the California desert in excellent health. When I walk Maxx, drivers stop to ask where I acquired such a beautiful dog. I would not hesitate to purchase from the Kools based on email communications and photographs, wherever I lived.

Linda R



A wonderful family pet

I found the Kool Alaskan Malamute website when I was searching for a breeder. I looked into a few breeders before deciding to purchase from the Kools. I chose them based on the following:

1. How well organized the website is
2. The Kool family history that is posted on the website
3. Group shots of the puppies, individual and updated pictures of the puppies
4. The lines of both parents
5. History of the adults along with assessments of their personalities
6. Pictures of where and how the dogs live
7. And most important my conversations with Pat Kool

I purchased a puppy back in October 2007. Since I live in NY I was unable to go to Michigan to pick my puppy out myself. I spent a lot of time on the phone with Pat. I felt she was knowledgeable about all of the litters I was interested in. Pat was very helpful and friendly in helping me pick the puppy that was right for my family and budget. Pat was able to answerer any and all of the questions I had about the breed itself, the puppies, the parents, and the general health of all dogs involved.

In 1 weeks time, while waiting for my puppy to arrival I was in touch with Pat through email the entire time. I never felt ignored or that she was unreachable.

I received my puppy (Mya) on a Sunday. She seemed to be in good health, but still the very next day I took her to my own vet to be checked out. Per my vet she seemed to be in good health and I should have nothing to worry about. Before the first week ended I received a folder in the mail from the KOOLS containing proof of shots, when the next shots should be received, family history including pictures of her mom and dad, pictures of her litter and several shot of her from the time she was born till the time I received her, and general care instructions for her.

I had her for about 6 months or so when she started to have some diarrhea a couple of times a week. I waited about two weeks then I contacted Pat through email to see if she could help. I received her response within a few hours she asked me a few question and requested I stop giving her any treats or table food for a few months. I followed her instructions and had no problems after that. When she was about 1 year old I resumed with the treats and the occasional table food and she has been fine. Just a sensitive puppy stomach I guess.

I have had Mya for about 17 months now and she is a happy, healthy well mannered dog. She is extremely smart and learns everything I try to teach her within a few hours to a day or two. Never mind what she has learned all on her own. She has the sweetest personality and everyone she meets comments about it (even everyone at my vets office). I can't begin to tell you how many people stop me when I'm walking her or stop their cars to say how beautiful she is, and trust me, she is BEAUTIFUL!!!


Over the past 17 months I have been in contact with Pat Kool on a regular basis, whether it is to send her pictures or ask a question. Pat always makes me feel like she's glad to hear from me. And after completing my end of the agreement by sending in the dog food labels, proof of vet care and her spaying, I received all the papers I was suppose to. I have read the two bad reviews on here and felt compelled to respond with my own experience with the Kool family. I will absolutely purchase another puppy from her hopefully someday soon.

Sincerely a very happy customer
Jean P




On Sat, Mar 7, 2009 at 9:06 PM
Hi Pat and family!

Talon and I just wanted to send a little note to say hello and let you know that we are doing very well! Talon has his yearly physical in 2 weeks with his favorite dr! Dr Albin! He reminds Talon not to be so OCD when it comes to certain things! Talon is such a charm, he lights up my life in so many ways even though he can be quite fresh and devious sometimes (like his father!!) My mom says he is her worst nightmare but she always refers to him as "Grandma's boy" My dad just loves him they are best friends.............I am in school 4 nights a week now so he and my dad spend quality time together and they go for a walk every night. Talon knows when I bring my back pack downstairs its his and grandpas time and will go get his leash and cry at my dad until they go!!! I love him!

Hope all is well! Write soon!

Courtney and Talon Binnington



dateSun, Mar 1, 2009 at 9:24 PM
Hey Kool family.

We went on a road trip to Indiana to visit the Bass Pro Shop Saturday and took Samson to help him get used to chaos. He had the best day of his life! He charmed every person walking by and kissed so many kids we lost count. I gave him a bath that morning so he was all soft and fluffy.

No one could believe that he just turned 7 months old. I don't know how big your boys usually are at this age, but he is guite large. He's also very well behaved and listens like an adult dog (most of the time). He just keeps getting more beautiful every day and we couldn't ask for a better temperament or personality. I think about a hundred people asked where we got him - don't see many Malamutes in our area.

Well, I just wanted to brag on your baby a little bit. Hope you're all doing well.

Jamey, Angela, Max and Samson
KY

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