Complaint Review: Koons Ford Of Annapolis - Annapolis Maryland
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Confirmed
- Koons Ford Of Annapolis 1540 Riva Road Annapolis, Maryland U.S.A.
- Phone: 888-339-8452
- Web:
- Category: Auto Dealers
Koons Ford Of Annapolis THEY STOLE CDS OUT OF MY CAR!!! Ripoff Annapolis Maryland
*Consumer Comment: It's unreasonable?
*Consumer Comment: Misplacing the blame ...
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
On the morning of Tuesday, June 6, 2006 I took my car to Koons Ford of Annapolis for service. I picked my car up on the evening of June 8, 2006. On Saturday morning, June 10, 2006 I noticed that two cases of CDs were missing from my car. These two cases help approximately 15 CDs in each.
The manager Mr. Andy Monk told me that his company is not responsible for stolen items. He told me that this is standard policy because they can't prove who stole the items.
Mr. Patrick Shuey, the Vice President of the company wrote the following; "It is absolutely impossible to assume responsibility for the contents of a customer's car as we have well over 1500 unique vehicles visit our service department each month."
This is unacceptable. How can a business assume no responsibility for items stolen out of a vehicle that was under their care? I find Koons Ford of Annapolis responsible for stolen items when they have my car in their possession. It is unreasonable to ask a customer to remove all items from their car in order to receive maintenance or service.
Amanda
Annapolis, Maryland
U.S.A.
This report was posted on Ripoff Report on 06/12/2006 12:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/koons-ford-of-annapolis/annapolis-maryland-21401/koons-ford-of-annapolis-they-stole-cds-out-of-my-car-ripoff-annapolis-maryland-196033. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#2 Consumer Comment
It's unreasonable?
AUTHOR: Scott - (U.S.A.)
SUBMITTED: Monday, June 12, 2006
Why is it unreasonable for you to protect your own belongings? Plus, you didn't even notice until 2 days later. Was the car in your direct line of sight between the time you picked up the car and the time you noticed the CDs were missing?
#1 Consumer Comment
Misplacing the blame ...
AUTHOR: Peter - (U.S.A.)
SUBMITTED: Monday, June 12, 2006
Every car dealer, parking garage, valet service, and anything else having to deal with automobiles ALWAYS posts a sign stating that they are not responsible for valuables and other items that customers leave in their cars.
If these items were so valuable to you, then why did you leave them unattended in your car when you dropped them off? Wouldn't it have made sense to take them with you to ensure that no one would take them? You can't blame the car dealer for your own personal negligence ...
Related Reports
02:57 PM
11:41 PM
New 
Updated Rebuttal 
Photo 
Advertisers above have met our
strict standards for business conduct.
