Complaint Review: KPLM Radio - Odenza Marketing - San Diego California
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- Author Confirmed
- KPLM Radio - Odenza Marketing 4445 Eastgate Mall, 2nd Floor, San Diego, California U.S.A.
- Phone: 888-657-8778
- Web:
- Category: Cruises
KPLM Radio - Odenza Marketing Dishonest Ripoff San Diego California
*Author of original report: Odeza is a big scam
*Author of original report: Odeza is a big scam
*Author of original report: Odeza is a big scam
*UPDATE Employee: Not a scam (((link)))
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This is about a cruise I won through a radio station (KPLM) here in Palm Springs. I filled out a form asking me what date I would like to go, along with certified cashiers check for $50.00, to Odenza marketing.
I received a letter back acknowledging they have received my registration and funds for the promotional opportunity. they also state in the letter that I would have to register on-line, a second time. I have to give another 90 day notice.
I received an e-mail back from Lydia from Odenza. she stated she only has a Florida departure and if I wanted to leave from Long Beach I could upgrade to the 4 night cruise for an additional $605.30.
I went to Carnival website and found I could get a 4 night cruise cheaper than a three night I have been in contact with the radio station and Odenza marketing in the past, but they both have stop all contact with me.
There was a total of 30 cruises that were given away, one of my friends also won one of them and is having problems with them. Beware of vacation giveaways from KPLM and Odenza Marketing.
Colleen
Palm Springs, California
U.S.A.
This report was posted on Ripoff Report on 01/31/2006 05:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/kplm-radio-odenza-marketing/san-diego-california-92121/kplm-radio-odenza-marketing-dishonest-ripoff-san-diego-california-174136. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#4 Author of original report
Odeza is a big scam
AUTHOR: Tom & Colleen - (U.S.A.)
SUBMITTED: Tuesday, July 22, 2008
Yes it is a scam, I won this trip the only charges that should apply are the taxes. It was a bait and switch scam.
I had a friend that also won the same cruise was rip off too!
I tell all of my friends and customers to stay away from Odenza.
#3 Author of original report
Odeza is a big scam
AUTHOR: Tom & Colleen - (U.S.A.)
SUBMITTED: Tuesday, July 22, 2008
Yes it is a scam, I won this trip the only charges that should apply are the taxes. It was a bait and switch scam.
I had a friend that also won the same cruise was rip off too!
I tell all of my friends and customers to stay away from Odenza.
#2 Author of original report
Odeza is a big scam
AUTHOR: Tom & Colleen - (U.S.A.)
SUBMITTED: Tuesday, July 22, 2008
Yes it is a scam, I won this trip the only charges that should apply are the taxes. It was a bait and switch scam.
I had a friend that also won the same cruise was rip off too!
I tell all of my friends and customers to stay away from Odenza.
#1 UPDATE Employee
Not a scam (((link)))
AUTHOR: Filoso_01 - (Canada)
SUBMITTED: Thursday, February 21, 2008
Definitely right to be suspicious and upset. First, on behalf of Odenza we do apologize for any inconveniences you had gone through at that point in time.
In the last 2 years Odenza has reinforced our customer service commmitment and travel support. We also continue to build positive business partnerships and relationships with travel suppliers and buyers to resolve or eliminate concerns from past endevours.
The nature of pomotional travel and travel agencies is that dates are based on availability and open allotments, which of course sometimes tend to be limited during peak seasons and weekends - depending on the supplier.
The 90 days notice protects the customer from being charged for cancelations or any changes before their departure date (travel agency policy).
If you are a price hunter, keep in mind that travel offers online only indicate the base price and do not include government fees, port charges, fuel surcharges etc. or any other fees not visible upfront.
My recommendation is to review all documentaion given to you in the future by any company, read their terms and conditions, and take the time to call or email customer service representitives to explain how it works.
If you are still in doubt, visit www.odenza.com and view our travel testimonials page of past certificate holders.
Toll free 1-866-339-6002
www.odenzahelp.com
If you're new to cruises, you might want to read up on them here:
http://www.cruisesavvy.com/savvyguide
The articles on "what it really costs" and how to choose a cruise that's right for you might be especially helpful.
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