Kristal Auto Mall BEWARE CAR THIEVES!!! Brooklyn New York

 BEWARE!!!! CAR THIEVES. After receiving numerous calls from Kristal to bring in our leased Caddy SRX early, have them absorb the last 4 payments, not charge us for slight damage ( I have the pics), and we would walk out with a end of year 2014 with no money down. We looked at the inventory, didn't like what they had and I FOUND the car I wanted in Valley Stream. We negotiated the price, left a deposit and awaited the arrival of my car. When it arrived, the lease agreement was wrong, and had to be rewritten. We left my 2012 SRX with 18,000 miles in their possession, we DID NOT SIGN anything handing over the vehicle. We received 2 bills in less than a month. The first one for the new car and the second for the old one. We thought that there was a cross in paper work. Imagine our surprise when we were told that were liable for the payments for the car that we no longer had in our possession ! AND THEY WILL NOT GIVE ME MY CAR BACK. I will gladly pay the payments if it was given back to me but as of now, I don't have a car that I'm paying for, no one seems to know where it is, and there has been no effort to locate it to give me it back. As far as I'm concerned, it was stolen from me. There is no one that would give back a car and still make payments for something that they no longer have. Obviously, you would wait for the lease to be up in such conditions. Kristal lied then and lied to GM. This was false advertising taken to a new level. I was talked to by Ron Patel -- the alleged manager in the most abusive of ways. He speaks like a thug. Dishonest, despicable, filthy dirty show room, home of classless sleazy car salesmen. Oh and BTW, GM sent us back our lease agreement saying that parts of it were never filled out-- pretty convenient on Kristal Auto Mall part. BBB rating is an F!