Complaint Review: Krystal Madison
Krystal Madison Sleepy Hollow Witches, New England Psychic Fair took money from dozens if not hundreds of people for an event that was never going to happen New York
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In October, an event began scouting for vendors. The event was in late January. Many signed up by sending $95 via paypal to the email address given, based on good faith and shared accounts of a previous event that had been lucrative.
Then nothing. No response. It was late December. Rumors trickled out that perhaps the event was going to be rescheduled for March, because there was fear that the weather during the January date might be too January-ish. Emails were sent, but no responses returned.
A small private facebook group for vendors to find events, organize events and carpools, and communicate problem vendors and more importantly PROBLEM EVENTS began communicating with one another about this (expensive) event. While we were mostly concerned to be sure, we also obviously couldn't help joking that a 'psychic fair' couldn't predict that weather in January might be wintry (note, as of this posting, the date of this event is 2 days hence and is projected to be a sunny lovely 52 degrees), etc.
A few of us decided to give up on holding out for the event, and filed claims via paypal for refunds. ESPECIALLY ONCE WE CALLED THE HOTEL VENUE AND WERE TOLD THE EVENT HAD NEVER BEEN SCHEDULED. One might imagine the high tempers that might result from this update. Those that filed for refunds received environmentally irresponsible multi-envelope printouts in the mail (sent priority for $7 or so for some reason) of the 'rules' of the event with 'no refunds' highlighted. Things being non refundable is one thing, but refusing refunds on an event that was never going to happen is another.
Finally less than 2 weeks before the event, we finally get word via our various lawyers etc that the event is cancelled, full stop, not going to be rescheduled at all, and they are blaming 'problem vendors who ruined it for everyone'. Somebody in the private facebook group had shown Krystal screenshots of our hilarious complaints about not getting any info about this event whatsoever, much less refunds, and she didn't like getting caught or that she had been mentioned in a group that alerts each other to scams, and decided that blaming her victims was a good look, or was somehow logical.
The event itself was only cancelled on facebook 2 days prior to the announced date, inconveniencing attendees who had prepaid for entrance, other vendors NOT in the facebook group who hadnt received any correspondence, and any vendors or attendees planning to drive or fly to the event. She posted in response to the cancellation that it was the fault of 'problem vendors' again.
I'm personally having problems seeing how folks talking amongst themselves in a private group to warn each other about predatory behavior justifies not rescheduling a market for March, but what do I know!
This report was posted on Ripoff Report on 01/25/2018 06:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/krystal-madison/new-york/krystal-madison-sleepy-hollow-witches-new-england-psychic-fair-took-money-from-dozens-if-1425320. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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