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Report: #158053

Complaint Review: Kwik Kar Lube & Repair - Sachse Texas

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  • Reported By: Wylie Texas
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  • Kwik Kar Lube & Repair 6024 Hwy 78 Sachse, Texas U.S.A.

Kwi Kar Lube & Repair Product Switch Sachse Texas

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I have used this Kwik Kar location 4 times to have the oil changed in my car.

I specifically requested Valvoline Durablend semi-synthetic oil. On 3/10/2005 and 5/14/2005 , the engine was filled with that oil.

For whatever reason, on 7/9/2005 and 9/17/2005, Kwik Kar decided to install 5W30 multi-viscosity fossil oil in the engine.

I am totaly embarrased and at fault for assuming Kwik Kar would follow my instructions and add the oil of my choice. I failed to check the receipt to verify that the work was done correctly.

My commute is rather long (120 miles, round trip). My thinking was to use semi-synthetic oil in order to obtain a longer oil change interval.

I have extended the mileage at which I seek an oil change because I foolishly believed that Kwik Kar could follow simple instructions.

I resent the fact that Kwik Kar opted to make my decisions for me. Further, I resent the fact that this change in lubricant was made and I was not shown the simple courtesy of being told about it.

I will not be back to this, or any other, Kwik Kar location for any reason. Caveat Emptor was never more applicable than when one attempts to patronize Kwik Kar.

Wylie, Texas

This report was posted on Ripoff Report on 09/23/2005 05:39 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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