Complaint Review: Kyner's Auto Sales - Chambersburg Pennsylvania
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- Author Not Confirmed
- Kyner's Auto Sales 2040 Lincoln Way East Chambersburg, Pennsylvania United States of America
- Phone: 717-261-1511
- Web: http://www.kynersauto.com/
- Category: Auto Dealers
Kyner's Auto Sales Buyer Beware - Get Independent Inspection Chambersburg, Pennsylvania
*Author of original report: Defect items found on Kyner's vehicle
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Saw a hard-to-find vehicle online and called about it. Salesman assured me it was in great shape, great tires, needed nothing. Took a major train trip to get it. Driver met me at train station and was nice.
Drove car 500 feet, and it was obvious the tires were terrible (one turned out to have a major gash and embedded nail) and all were badly cupped and extremely noisy. Sales Manager offered $100 towards replacement tires, telling me salesman should not have told me they were like new, but they were "good enough to pass inspection". Car had just passed PA state inspection, but inspection had been done by Kyner's themselves - letting car dealers do state inspections on their own inventory is an insane idea.
If I hadn't traveled hundreds of miles to get the car, I would have immediately left without buying it, but I made the mistake of trusting the dealer and their comments/inspection, and would have had to stay overnight to get a train back west the next day.
As I left the lot I found out the CD player was broken, and shortly thereafter found the OEM DVD system was broken and missing the remote and headphones. Numerous other issues with vehicle including two bent wheels, defective seat belt buckle that caused a dash warning light, missing cargo cover and various other problems and defects which were all shown on the first real inspection. Brakes and shocks also needed to be replaced.
$5500 car needed more than $2000 worth of parts and repairs (even with used parts) to get it close to right. Be sure to get a thorough independent inspection on any car at this dealership - I made the mistake of not doing that, and have more than paid for it.
This report was posted on Ripoff Report on 05/23/2011 03:23 AM and is a permanent record located here: https://www.ripoffreport.com/reports/kyners-auto-sales/chambersburg-pennsylvania-17202/kyners-auto-sales-buyer-beware-get-independent-inspection-chambersburg-pennsylvania-732078. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Defect items found on Kyner's vehicle
AUTHOR: TM - (USA)
SUBMITTED: Tuesday, May 24, 2011
List of items found to be broken or needing repairs - 2003 Saturn with 78,000 miles
All four tires damaged/cupped/worn - replacement required
Two factory wheels bent, one with peeling chrome - replacement required
Vehicle could not be aligned due to bent rear supension arm - arm replacement and repair required
Dent in nose/hood and dent below gas tank cover - paintless dent repair required
Blown speakers in rear doors - replacement and repair required
OnStar system installed, but not upgraded to digital as required to use - dealer trips required
Factory CD changer/radio broken - replacement and repair required
Defective Auto AC/Heat control - replacement and repair required
Fog light switch backlight out - switch replacement and repair required
Hazard Switch backlight out - switch replacement and repair required
Driver's door check strap broken -replacement and repair required
Missing DVD remote - purchase required
Missing OEM headphones (2) - purchase required
DVD console/screen rattled and would not lock into up position - replacement and repair required
Missing 6 lug nut covers, plus others were damaged - replacement required
No OEM Keyless Entry Remotes - purchase and programming required
Hood rod clip broken - replacement required
Fuel filler neck grommet ripped - replacement required
No floor mats - purchase required
OEM supplied cargo cover missing - replacement required
Passenger side parking brake cable defective - replacement required
Brake rotors and pads worn out - replacement and repair required
Shocks/struts worn out - replacement and repair required
All this from a "reputable dealer" who inspected the car and certified it for Pennsylvania state inspection.
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