Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1353086

Complaint Review: L' etoile skin care - Internet

  • Submitted:
  • Updated:
  • Reported By: D.M. Chicagoland lady — Beach Park Illinois USA
  • Author Not Confirmed What's this?
  • Why?
  • L' etoile skin care Internet USA

L' etoile skin care Numerous other skin care product names. Rip-off they will charge you $$ for your "Free trial" Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

If you ordered L'etoile or any other of their beauty products online Please return them as soon as they arrive. Their 14 day "Free Trial" starts the day you order the product. If you don't return it, you will be charged $73.00 or more for each of your trial bottles, and they will ship more automaticlly each month. I sent mine back they day it arrived, priority mail w/signature conformation, to avoid these charges. When I called the customer service number to cancel, I waited just short of a hour for someone to answer, when they fianally answered, they tried to get me to keep the products which I told them had already been mailed back. then they tried to impose a $9.95 "retension fee" for each of the two products ordered.

I told them that a retension fee was not stated in there fine print, and they had no right to charge me a fee, and the products I ordered were already shipped unopened/unused w/ tracking & signature. The service rep. then fianally conceded in cancelling the order without charging me an additional $9.95 per product returned. This company makes it extremely hard to reach and cancel. They will charge you if you don't return the product in the 14 days and you will be left begging your credit card company to help you. I hope this helps someone else to avoid getting fleeced thru this scam. This company sells many products under many names-Just don't fall for these "free trial" offers. At least all I am out is the shipping & return fee's which is cheap compared to the thousands being charged over $70. per bottle for their free trial.

This report was posted on Ripoff Report on 01/31/2017 10:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/l-etoile-skin-care/internet/l-etoile-skin-care-numerous-other-skin-care-product-names-rip-off-they-will-charge-you-1353086. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now