Complaint Review: la dermanique - Greenville South Carolina
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- la dermanique 120 Smith Hines Rd Greenville, South Carolina USA
- Phone:
- Web: www.dermanique.com
- Category: Beauty Salons
la dermanique offered free trial, pay only postage, then took $97.88 off my card later Greenville South Carolina
*Author of original report: update to report
Show customers why they should trust your business over your competitors...
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
On 4/18/2014 I ordered the la dermanique anti aging serum free trial, all I was to pay was $4.95 for shipping. I received the product via USPS with only a slip of paper in the box with the product. A customer service number was listed on this piece of paper.
On 5/01/2014 la dermanique charged my card $97.88. I called to complain. I said I ordered the FREE trial and did not authorize additional charges or order additional product. Adrienne, cs representative, said I checked a box acknowledging I was 18 years of age and somewhere in that "check box" I agreed to be charged the full price if I didn't return the product within 14 days.
I insisted that was false advertising. It was advertised as FREE. I have been instructed that the only way for me to get the $97.88 returned to me is to return the product before 5/17/2014 with the RMA number she gave me. I am returning the product. I will update this report if I get my money back or not.
This report was posted on Ripoff Report on 05/01/2014 09:48 AM and is a permanent record located here: https://www.ripoffreport.com/reports/la-dermanique/greenville-south-carolina-29607/la-dermanique-offered-free-trial-pay-only-postage-then-took-9788-off-my-card-later-gr-1143235. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Author of original report
update to report
AUTHOR: dexter - ()
SUBMITTED: Tuesday, May 13, 2014
I returned product via usps on May 2nd 2014. I paid for tracking and knew it was received at 7:58 am on May 5th 2014. I did not receive any confirmation of receipt from the company. I then called them and talked to Alex on May 9th 2014. He said it would be refunded within 7-10 days even though he did not see the return. He said he would talk with the shipping department to verify return. Today, I have a credit on my card for the full $97.88. This cost me shipping both ways and a lesson in advertising. Hopefully, there are no other repercussions. Also, I don't know if I used the product long enough but I saw no results.
Related Reports
03:43 PM
08:28 AM
09:38 AM
04:27 PM
03:50 PM
11:30 AM
02:59 PM
09:49 PM
07:43 AM
06:43 PM
05:24 PM
11:45 AM
07:32 PM
10:28 AM
06:13 AM
08:01 AM
07:44 AM
01:32 PM
10:18 AM
06:52 PM
07:52 AM
11:13 AM
06:10 AM
09:00 AM
New 
Updated Rebuttal Photo 
Advertisers above have met our
strict standards for business conduct.
