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Report: #474464

Complaint Review: LA FITNESS At Sugar Land, TX - Sugar Land Texas

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  • Reported By: sugar land Texas
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  • LA FITNESS At Sugar Land, TX lafitness.com Sugar Land, Texas U.S.A.

LA FITNESS At Sugar Land, TX charge $5 NSF and charge membership fee without warning Sugar Land Texas

*Consumer Comment: Broken or missing equipment not fixed.

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LA FITNESS SUCKS! My wife and I joined the La Fitness club together one year ago with same credit card. When the credit card expired recently, my wife went to tell them new card number.

When I received the credit card statement, they charged me $5 NSF (Not Sufficient Fund) at 07/16/2009 for the expired card even they charged my membership fee at 07/13/2009 on the new card too automatically.
Basically, they charged my monthly membership fee on new card and NSF on old card automatically without any warning.

Sorry for making a big deal for only $5. However, this is how they rip off people. They are big and got hundreds of fitness centers world wide.
If they do this for 5000 members, they can get $25000 for doing nothing.
Also, They leave their broken facilities un-fixed for a long time even after customers complained. I will recommend go somewhere else for fitness club.

Ming
sugar land, Texas
U.S.A.

This report was posted on Ripoff Report on 07/29/2009 06:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/la-fitness-at-sugar-land-tx/sugar-land-texas-77479/la-fitness-at-sugar-land-tx-charge-5-nsf-and-charge-membership-fee-without-warning-sugar-474464. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Broken or missing equipment not fixed.

AUTHOR: Bob - (United States of America)

POSTED: Saturday, February 20, 2010

Due to the broken and un-fixed equipment, I recently canceled my my membership at the Sugar Land club as well.  I got tired of searching for hand grips and other attachments for the cable machines, and often not finding any available.  It didn't do any good to inform employees regarding these issues, as they still haven't been fixed after six months.

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