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Report: #433024

Complaint Review: LA Fitness, Paradise Valley, Arizona - Paradise Valley Arizona

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  • Reported By: Phoenix Arizona
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  • LA Fitness, Paradise Valley, Arizona 11630 N. Tatum Blvd. Paradise Valley, Arizona U.S.A.

LA Fitness, Paradise Valley, Arizona I have had the worst experience with the personal trainer, Jason Kirby, in the Paradise Valley club; avoid him like a plague. He is ruthless, arrogant, and rude. Paradise Valley Arizona

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I have been with Jason Kirby, my personal trainer, for over a year. In November, when my annual committment expired, he convinced me to renew my membership last November, wth 'great package'. Immediately after I signed up, after a month, he dropped me from the schedule; no explanation; basically saying he simply has no hours for me anymore. I was shocked as I have been extremely nice to him all along, very loyal client.
I tried to talk to him, to his manager, to the Corporate Office: Corporate Office told me that I could get out of the membership only 'if I die' (their quote).Other trainers in the club are completely incompetent. I have high expectations as I have been working out for over twenty years by myself. I cannot work out with someone who is incompetent.

I want to get out of the membership at this point in time, which proves to be impossible. The situation is causing me a lot of grief; isn't the training supposed to be for your well being?

Jason Kirby ripped me off for several sessions; he never compensated, though I talked to his manager about it.
VP of the Arizona area left me a message to call him back; I left three messages on his VM that he never responded to.

I am not going to give up, as LA Fitness people are ruthless, no people's skills, and extremely arrogant.

Phoenix, Arizona

This report was posted on Ripoff Report on 03/11/2009 10:19 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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