Lacina Siding & Windows LeafAway Dishonest company known for high prices, shoddy workmanship, and a refusal to honor its warranties. Mankato, Minnesota

We hired Lacina's Siding & Window, Inc. of Mankato, Minnesota, to install a LeafAway gutter system on our house last year.  I took a day off from work to be home on the date that Matthew C. Lacina, the company's owner, set for the installation.  No one from Lacina ever showed up, costing me a day's wages.  I contacted Lacina and talked to Tresa Lacina, who re-scheduled the installation. They actually came this time.

However, my problems with Lacina were only beginning.

They installed the LeafAway gutter systems incorrectly and there are many quality issues.  Whenever it rains, water builds up on the wrong end, away from the downspouts, and my gutters now become clogged - even faster than they did before, when I had no covers on them! Some of the gutter guards have come loose due to all the water pressure during rains. The whole system now looks like junk - you can see the haphazard alignment from the street. To add insult to injury, Lacina's work crew left scraps of plastic and paper wrapping strewn about our yard. Those filthy people can't even clean up after themselves!

I tried contacting Lacina Siding and Window, Inc., several times, to no avail.  I left countless messages, but never received a return call from those crooks. I tried both of their business numbers: 507-625-6054 and 507-625-2604. Never a call-back.  I even drove to Lacina's business location on Riverfront Dr. in Mankato, but no one was there. I was beginning to realize that I had been scammed by a fraudulent contractor.

I filed a complaint with the BBB, but since Lacina Siding & Window, Inc. is a BBB member, they have a phony "A-" rating, despite the company getting 10 customer complaints in just the last 3 years. How can the BBB give a high rating to such a dishonest company that mistreats and steals from its customers? By being a BBB member, that's how. I'll bet Bernie Madoff was a BBB member. I wish I had checked out this crooked company before I let myself be ripped off of thousands of dollars for shoddy gutter work.

I was conned.  Lesson learned.

My complaint with the BBB got me no response from Lacina, so a few months later I filed a complaint with the Minnesota Attorney General's office.  I was told by the A.G. that they "would look into it." I never heard back from them, either.

It has now been almost a year since Lacina installed their flimsy gutter guards on my house, and I still have not heard back from those crooks. I am now planning to file a small claims lawsuit against Lacina Siding & Window to get my money back from this dishonest and negligent firm.

Now I read a news article about some poor guy in the Twin Cities who also got ripped off by Lacina Siding & Window.
http://www.twincities.com/ci_19202143?nclick_check=1

Lacina gave that guy the same runaround, and didn't make good until a major newspaper wrote a scathing article about them. Maybe I should call the Pioneer-Press too.

Learn from my unfortunate experience here. Do not, under any circumstance, hire Lacina Siding & Window, Inc. to do any work. They will do a shoddy job, rip you off of thousands, and you will never hear from them again. You will only get angry and frustrated. Lacina is bad news. They are a fraud.

Thank you, Ripoff Report, for giving me a place to air my frustration and concerns about Lacina! I will post an update here if there are new developments.