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Report: #615304

Complaint Review: lady americana - Internet

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  • Reported By: ladyharley — Alamogordo New Mexico United States of America
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  • lady americana 3920 W. I-40 Service Road Internet United States of America

lady americana, ladyamericana.com mattress rip off stuck with defective mattress, Internet

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This company has mattresses in stores around the country.  They sell them when furniture businesses are going out of business, which was this case in Alamogordo, NM. The name of the company in Alamogordo that had the mattress is Enchanted Furnishings and they continue to sell inferior products.  They wouldn't give me a mattress that isn't defective and ladyamerica wouldn't. Their mattresses sink in the middle.  Enchanted Furnishings did a switch and bait on me.  Ladyamericana  told me that I have to pay for shipping another mattress to me and pay for shipping the old mattress back.... I went through BBB and found out that BBB doesn't do anything.  If the company don't want to fix it, they make the customer pay $75 for a mediator.  The BBB, I can't believe they operate this way, sure opened my eyes and I'm stuck, two years now and sleep on the living room floor after spending $600+.  Alamogordo is NOT the town to shop in. Businesses are very customer unfriendly anyway.

This report was posted on Ripoff Report on 06/19/2010 05:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lady-americana/internet/lady-americana-ladyamericanacom-mattress-rip-off-stuck-with-defective-mattress-interne-615304. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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