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Report: #1198659

Complaint Review: Lakeside Animal Hospital - Reno Nevada

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  • Reported By: Elizabeth — Reno Nevada
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  • Lakeside Animal Hospital 4871 Summit Ridge Drive Reno, Nevada USA

Lakeside Animal Hospital Poisoned my dog, then continued to add on extraneous charges to cover their lies Reno Nevada

*Author of original report: Thanks

*General Comment: Question....

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Unfortunately this animal hospital not only does not know what they are doing, but they have no interest in saving sick animals. As soon as I walked in with a sick dog the vet was certain he was dying and would be dead soon, terrible bedside manners. She has continued to tell us he is not going to live much longer, but he has.

Sadly, I knew more about the physiology/ailments of my dog than the veterinarians did, I had to tell them he was exhibiting signs of albuterol toxicity after I called poison control in the waiting room.

The vet then told us to go home and turn on a humidifier for his aspiration pneumonia, which he got from vomiting after taking the meds they prescribed, a simple web search shows that is the exact opposite of what you do for a dog with pneumonia.

The hospital owner refused to work with us on our bill, even though the reason my dog is sick is because they prescribed a medication that made him ill. When my dog was prescribed the medication that made him ill I specifically asked if the medication had any negative side effects (because I was not going to give my 15 year old dog a dangerous medication) the vet tech says "No - there are no negative side effects".

The sad thing is the vet that prescribed the medication had the flu, but the animal hospital owner was making her work through the flu. She was so sick she had to leave the room before I had a chance to ask my questions, so a vet tech was left to answer my serious inquiries.

After giving my dog the meds prescribed he became seriously ill, however the veterinarian did everything she could to cover it up, telling me I needed to get a battery of tests done which would cost thousands of dollars.

To top it off we were charged frivolous fees such as a monitoring fee, a recheck fee, and this is all on top of the already $600 they were charging to run tests that were not necessary. They wanted to do a liver biopsy to see if he has lymphoma, something that would cost thousands of dollars, before they would admit that they gave him a medicine that made him ill.  

Funny thing is, $700 and 27 hours later, my dog Tristan is improving just like poison control said he would after an apparent overdose on albuterol.  Which the animal hospital is still rebuking.  

This report was posted on Ripoff Report on 12/31/2014 04:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lakeside-animal-hospital/reno-nevada/lakeside-animal-hospital-poisoned-my-dog-then-continued-to-add-on-extraneous-charges-to-1198659. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#2 Author of original report

Thanks

AUTHOR: Elizabeth - ()

POSTED: Wednesday, December 31, 2014

;)

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#1 General Comment

Question....

AUTHOR: Tyg - ()

POSTED: Wednesday, December 31, 2014

 First thing I wish to address is the simple FACT that there was NO WAY for that Vet to KNOW that your dog would have an allergic reaction to the medication. The second thing I wish to address is this....HOW did YOUR dog overdose on meds that YOU control and give?? I mean an allergic reaction is one thing but an OVERDOSE, well THAT would be on the person who gave the meds. While Im 100% sure it makes you feel better to blast them YOU fail to recognize that even today, medicine is STILL an ART!!! There will ALWAYS be issues and to blame the Vet for prescribing a "safe" expectorant/effluviant to help fix your dog is just PURE silliness on YOUR part. The vet, without the whole battery of tests had NO WAY of knowing if the meds were going to cause an allergic reaction. So maybe pull back all that nasty YOU are spewing out and accept REALITY!!! Tell us all when it was that YOU attained ABSOLUTE PERFECTION??? OH!!! YOU DIDNT!!!! Then maybe YOU should accept when mistakes happen instead of showing the whole world how VILE and OPINIONATED YOU can be.

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