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Report: #452151

Complaint Review: Landsafe Appraisal Services, Countrywide, Bank Of America - Dallas Texas

  • Submitted:
  • Updated:
  • Reported By: Cabot Arkansas
  • Author Confirmed What's this?
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  • Landsafe Appraisal Services, Countrywide, Bank Of America Dallas, Texas U.S.A.

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Let me begin by saying that I have been a Realtor for 11 years in the recent past, I have seen many scams and schemes and this one definitely qualifies as a "rip off".

Like many others in this economy we decided to take advantage of low interest rates and refi our home. After shopping several Mortgage Companies, we landed with Countrywide/Bank of America. We should have seen the writing on the wall when the fees on the Good Faith Estimate (GFE) in the loan package were $400 more than they originally quoted. By the way, this $400 diffrence would have knocked Countrywide/ Bank of America out of the shot for my business. But, what was done was done so we moved on.

Then comes the little appraisal issue. Apparently Countrywide contracts all their needed appraisals through Landsafe which is a wholly owned subsidy of Countrywide/ Bank of America. Uh Oh...this sounds fishy already. They hire an appraiser that is not from my market area and is not familiar with the local values or geographical layout. It came back about 30k low. Well, this triggered the need for mortgage insurance which makes it all pointless. So we stop processing and back out of the deal with our $400 appraisal fee forfeited. Moving on...

Now we're lucky enough to come across some new info that peaks our interest. Due to the decline of the real estate market, the government has issued lenders the ability to refi an existing loan that does not currently have mortgage insurance and not assess mortgage insurance on the new loan regardless of appraised value. So here we go again...This time with a new lender, of course!

So the new lender needs an appraisal. We already have one! Even as sorry as it is, it has nevertheless been paid for and due to this new info. appraised value is a non-issue. The new lender contacts Landsafe to request the appraisal be transferred from Countrywide/Bank of America to the name of my new lender because Landsafe have to be the point of contact for anything regarding this appraisal. Then the new lender gets a bill for $175 for cutting and paste-ing a new name and address on an appraisal. I have never seen anything over $25 charged for a transfer. Highway robbery!!!

When I attempted to speak with Landsafe regarding this rediculous amount, they refused to talk to me about it. I went up the chain of command 3 levels, each level was less helpful than the prior one. They were insistent that I was NOT their client. They are a business to business company and do not deal with the individual homeowners. Nevermind the individual homeowners are the ones who are left to pay their rediculous fees.

My new lender made contact with Landsafe who informed them that the appraiser was the source of those charges. I made contact with the appraiser who informed me that Landsafe was the source of those charges. Bottom line is no one wants to look like the crook who charged the fees but I can assure you the check will be cashed by someone. And my hands are tied as I must pay these fees in order to close my loan.

I am convinced that there are numerous less than ethical things going on here. However, I do not have anywhere else to turn. So I intend to speak out the only way I know how, the internet.

Cabot, Arkansas

This report was posted on Ripoff Report on 05/15/2009 08:46 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#7 Consumer Comment


AUTHOR: Karl - (USA)

POSTED: Wednesday, February 13, 2013

You can also 'Google' this- STEVIE WONDER I JUST CALLED TO SAY I LOVE YOU MIDI, and sing the song that appears in Consumer Comment #4 to that midi tune.

Have a great day!


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#6 Consumer Comment


AUTHOR: Karl - (USA)

POSTED: Tuesday, February 12, 2013

Please give us an update to your Ripoff Report when you have time. Thank You.

***NATIONWIDE ALERT: Make sure to stay at this site and type in- CEO SHAME, and click on Ripoff Report #555030 and read it for important information and spread it all over the web at sites like Twitter and Facebook!

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#5 Consumer Comment


AUTHOR: Karl - (USA)

POSTED: Friday, December 23, 2011

is available in the consumer comments section at this Ripoff Report.

Thank You


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#4 Consumer Comment


AUTHOR: Karl - (USA)

POSTED: Wednesday, May 18, 2011

(Please sing to the tune of- "I Just Called To Say I Love You")

Anyone can 'Google' this- ROBERT'S MIDI JUKEBOX, and click on 'Stevie Wonder- I Just Called To Say I Love You' and sing the following lyrics to that tune, right?

Here we go- 1, 2, 3...

In hotel room
 All filled with gloom
No one to share these days
 That never seem to bloom.

No underwear
 He does not care
He smells the flowers
 Permeating through the air.

No one will play
 On this fine day
In birthday suit
 He's not so happy not so gay.

It's getting hard
 Ain't no lifeguard
He wished someone would come
 And brighten up his day.

He just had to say he's horny
 He just had to chase the hotel maid
He just had to say he's horny
 Sometimes happens on a springtime New York day.


Thank You

Anyone can 'Google' this- IMF CHIEF DOMINIQUE STRAUSS-KAHN PLACED ON SUICIDE WATCH, and read the related articles on the web.

"Knowledge is power."


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#3 Consumer Comment


AUTHOR: Karl - (USA)

POSTED: Tuesday, March 15, 2011


Smile each day
Always grin
Remember this
Leaders lie
Most will sin
People power
Call up Johnny
Go text Lynn
Gain momentum
Poem's over
Once again
Shout it out



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#2 Consumer Comment

Karl, that's exactly what I am doing - LET'S ALL FIGHT BACK

AUTHOR: Glenn - (U.S.A.)

POSTED: Tuesday, May 19, 2009

Fed up with Bank of America? I have not only had enough of them, but of bad business in general.


Please feel free to copy and paste this post anywhere you can. It is time to TAKE THE FIGHT TO BOA!! ENOUGH IS ENOUGH!
It's time we all stood up to BOA and said ENOUGH - and back that up with action!

You want to put a stop to BOA and it's abuse of the system and its customers? Then let's HIT THE WHERE IT HURTS AND SPEAK THEIR LANGUAGE!!
Those jerks flat refused to lower my outrageous interest rate. despite the fact that I qualify!! And, thy could not have been more rude and arrogant about it.

First, if possible, refinance, then close all your accounts with BOA and refuse to do business with them! A mass exodus of customers will get someone's attention. And if the monster gets no food, he dies!!

Second, write your people in Congress as well as others in Congress in influential positions and President Obama and tell them what BOA is doing to you. Below are some links to help you.

Third, get involved in every lawsuit you can against BOA. Do a Google search ahd you are bound to find them.
Also get involved locally and let's put a stop to BOA's antics now, which includes the following, including what they have done to you:
Workers didn't cause this economic crisisbut we sure are paying the price. We're getting foreclosed on, laid off, and the CEO's are making millions.
Taxpayers have had enough, bank workers have had enough, and its time to make some real changes if we are going to create an economy that works for everyone again.
B of A takes our taxpayer money and pays themselves bonuses. And still have the nerve to fight the rest of us getting a fair share by fighting Employee Free Choice Act, credit card protections, and foreclosure victim protection. Reforms that would help our economy.
Bank of America took $45 billion in taxpayer bailouts which makes us the largest shareholders. Then, after taking our money, they announced plans to lay off 35,000 workers but still paid $5.2 billion in corporate bonuses.
B of A CEO Ken Lewis took home close to $35 million over the last 2 years. But the average bank teller makes $22,000 a year, barely above the poverty line. That is just plain wrong.
Ken Lewis and other CEOs like things the way they are. They get rich at our expense. And they don't want that to stop. That's why they're fighting Employee Free Choice Act that would help put money in working people's pockets. Today, I'm here to say that business as usual is over for big bad banks.
Bank of America made millions off of risky loan and deceptive practices, and as a result is one of the largest holder of foreclosed properties and is responsible for evicting thousands of people across our state.
What we want:
We need Congress to act now to hold banks & these CEO's accountable. Banks can't be allowed to use our tax dollars to fight against:
The Employee Free Choice Act that will give workers a voice on the job and better wages and benefits.
We want an end to foreclosures and evictions
Real banking reform that will stop banks from doing the things that got us into this mess in the first place and make sure they can't rip us off with high interest rates and forcing their employees to sell us products we don't need.
Access to quality & affordable health care for every single person living in this country.
Workers in America need an economy that works for everyone. Not more of the same.

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

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#1 Consumer Comment


AUTHOR: Karl - (U.S.A.)

POSTED: Friday, May 15, 2009


Go to as many sites as possible and direct everyone right here to your Rip Off Report!!!

Alert everyone at the TWIITER SITE, FACEBOOK SITE, MYSPACE SITE, & any other site on the web that has a large following! And don't stop!!! That's the KEY! Keep spreading the word EVERYDAY, as many times as you can!

Alert everyone in India, China, Australia, Great Britain, France, italy, Cuba.......... and all over the world!!!

The PEOPLE can finally take control by continuing to alert the WORLD about what's REALLY GOING ON!!!

The mainstream media, the corporations, & the government are NO MATCH for the WORLDWIDE WEB! The PEOPLE control the WEB!!! That's WHY we will WIN!


'Even the most most powerful human being has a limited sphere of strength. Draw him outside of that sphere and into your own, and his strength will dissipate.' - Morihei Ueshiba

The WEB is the PEOPLE'S sphere!!!

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