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Report: #427550

Complaint Review: Lane Bryant Catalog.com - Columbus Ohio

  • Submitted:
  • Updated:
  • Reported By: Baton Rouge Louisiana
  • Author Confirmed What's this?
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  • Lane Bryant Catalog.com 3344 Morse Crossing Columbus, Ohio U.S.A.

Lane Bryant Catalog ,Lane Bryant, Charming Shoppes Sold defective clothing Columbus, Ohio

*UPDATE EX-employee responds: try again

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I purchased three pairs of jeans with this company. Two pairs of the jeans that are (made in China) have a visibly longer length on one of the legs. Both pairs have uneven length. I have contacted their customer service department only to be told that all sales are final as they are "supposedly" liquidating. I am still receiving catalogs from them and daily email solicitations to purchase other merchandise.

They have consistently refused to exchange the defective clothing or issue a refund. This is a fraudulent practice. They are owned by Lane Bryant aka The Charming Shoppes, yet I have been informed that the clothing can not be returned to the physical store.

Do not purchase from this company. They are knowingly selling inferior quality and defective clothing and are intentionally refusing returns. This practice consist of internet fraud for if the consumer could physically see the merchandise before purchasing, they would not buy their merchandise.

http://www.charmingshoppes.com/aboutus/contact/contact_index.asp

Vanessa
Baton Rouge, Louisiana
U.S.A.

This report was posted on Ripoff Report on 02/23/2009 01:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lane-bryant-catalogcom/columbus-ohio-43219/lane-bryant-catalog-lane-bryant-charming-shoppes-sold-defective-clothing-columbus-ohio-427550. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE EX-employee responds

try again

AUTHOR: X - (U.S.A.)

POSTED: Thursday, March 26, 2009

I worked for the lane bryant/ roamans/ brylane home catalogs in indiana in customer service before they laid off my dept and moved out of state to get cheaper labor. Please try again to return what your not happy with. While I worked there they took anything back, I hardly see why that would change. Sounds like the agent was misinformed. Catalogs have said " no sale is ever final" for ever as far as I know. Good luck

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