Complaint Review: LAPULIA STUDIO - OLD BRIDGE NEW JERSEY
LAPULIA STUDIO Rita Digilova, BECKY, EUGENE, Mr. Mirigov Did not provide the item as specified in my original order and did not provide a "normal" accepted item.and refused my request for a refund. OLD BRIDGE NEW JERSEY
Order No. 5426 to LaPulia Studio
On May 7, 2017 I ordered a Woman's Study Bible from the above business. I specified that it be a New King James Version (NKJV), that it be Indexed and that it have a Teal Blue Leather Cover.
I received an email from LaPulia Studio stating they would make a Bible such as I described for the sum of $329.00 plus tax, etc. which resulted in a total price of $347.10. I paid the specified amount up front through PayPal.
I was promised the Bible by June 28th and after several inquiries I received the Bible on July 12. 2017. It was to be a birthday present for my wife birthday which is on July 4th.
When I opened the Bible I couldn't believe what I saw. First it was a huge, heavy tome, much too heavy to carry around as you would expect to do with a study Bible. Then I discovered it was not a New King James Version but a New American Standard Bible. Also it was not indexed as was specified.
Scattered throughout the text were blank pages. I counted 40 but there may be more. The format was nothing like myself or a Bible expert I showed it to had ever seen. It was a continuous printed text with no breaks between the Books of the Bible as is standard; nor was there a break between the Old Testament and the New Testament as is standard.
Normally there are introductions to each book stating who the writer was (if known) and when it was written (if known). There are no references or footnotes which all study Bibles contain. When you look at the edges of the pages you can readily see that several different kinds of paper was used. Some is white, some tan or brown, some gray, some cream. Also the pages do not present a smooth edge as is normal. The inner part of the Bible is separated from the outside cover by an inch or so. All of this is not indicative of how a custom-made Bible, hand sewn on the best grade paper should look.
I received an phone call on July 13th from a gentleman asking why I was dissatisfied with the Bible. I explained as much as I knew at that time. He told me that he would send me a label to be used to return the Bible. I told him I would definitely send it back and expected a full refund. Today, July 19th I have not received the label so I sent them an email asking if one had been sent. Otherwise I told them I would send the book back with my own label. I have had no response from anyone.
As far as their claim that the Bible was custom made and therefore not returnable is just not true. I purposely refused any personalization of the Bible and there is none. The Bible could have been made for anyone. It certainly was not made for me as it is a different version than I specified, it is not indexed, it contains no study references and the workmanship certainly does not conform to the standard that a publication that was supposed to be all hand sewn, etc and cost $329.00 should measure up to.
As far as I have been able to determine, this company specializes in Occult Publications not mainstream religious publications such as I was led to believe that they could produce. The product I received does not resemble any Bible that I have ever seen or heard of. They refused to issue a refund or even answer my emails anymore
Below is the email from the studio describing the publication I ordered:
Thu, Mar 30, 2017, 5:56 PM
Hello Dear John,
Thank you for your interest in our Bible binding service.
We can surely create is type of Bible for you.
NKJV Woman's Study Bible
Standard size 8.5 x 11 inches
Genuine Blue Leather (we do not use bonded because it is of it's lower quality)
Dove on the cover
11 Point print which is a good readable font and slightly larger than the standard
Three Ribbon bookmarks (let us know if you think you need more, we can insert us many us you need)
It usually takes about 6-8 weeks and it will cost about $329.00. Please let us know if you need it sooner and we can expedite it, but please keep in mind that we still have to make it.
Please let me know how we can be of service.
All the Blessings, Eugene.
This report was posted on Ripoff Report on 11/19/2018 06:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lapulia-studio/old-bridge-new-jersey-08857-2907/lapulia-studio-rita-digilova-becky-eugene-mr-mirigov-did-not-provide-the-item-as-spec-1467761. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.