Complaint Review: Larry H. Miller, Albuquerque - Albuquerque New Mexico
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- Author Confirmed
- Larry H. Miller, Albuquerque 10401 Copper Ave Albuquerque, New Mexico USA
- Phone: (866) 638-3350
- Web:
- Category: Auto Repair Service
Larry H. Miller, Albuquerque Larry H. Miller SERVICE DEPARTMENT IS A COMPLETE AND TOTAL RIP-OFF Albuquerque New Mexico
*Consumer Comment: The LHM Chain Is Well Known SCUM and Here's Your Remedy
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We’ve given two Larry H. Miller two chances and left disgusted both times. Never ever again. Here’s the pattern…
- On two separate occasions we responded to recalls. In both cases, what should have been quick and free service, turned into opportunities for LHM to make money from unneeded and unbelievably high-priced maintenance and parts.
- What was projected to take two hours, took four.
- What started out as free, turned into hundreds.
- Since then, an avalanche of junk mail from LHM (don’t bother trying to turn it off).
The last time we brought our vehicle to LHM we were pressured into changing fluids. This involved a filter that was not included in the original estimate that turned out to be over a hundred dollars, without so much as a phone call. It was explained to me that this was my fault for signing the service order. Between the filter and other hidden fees and taxes, we paid over $160 dollars above the LHM quote.
See, LHM never learned that you can shear a sheep many times but only skin it once. Not only will we never return to LHM, we’ll continue turning customers away from them until they get beyond this miserable business model that takes the stealership concept to whole new depths based on taking customers for any and all short-term gains that can possibly be made.
This report was posted on Ripoff Report on 04/25/2015 06:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/larry-h-miller-albuquerque/albuquerque-new-mexico-87123/larry-h-miller-albuquerque-larry-h-miller-service-department-is-a-complete-and-total-r-1224880. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
The LHM Chain Is Well Known SCUM and Here's Your Remedy
AUTHOR: Jim - (USA)
SUBMITTED: Saturday, April 25, 2015
It is VERY WELL KNOWN in the car business the documented and demonstrated lack of honesty and integrity in the LHM chain. Anywhere from bogus, add-on, phoney fees to welching out on warranty work, spot delivery scams they've got a history of it.
Look for and start to form a relationship with an independent shop. I don't mean Walmart, a tire store or some guy who works in the back yard. An independent shop is usually run by a guy who still works as a mechanic and owns the place. At an independent shop, it is WELL KNOWN you'll be treated better, prices are better and the mechanics there are better experienced.
If your car is still under factory warranty, as per the Magnuson-Moss Act you can have non-warranty work done anywhere and that factory warranty is NOT voided. It would not surprise me if someone at the LHM chain told you otherwise.
You have done well swearing off (and at) the collecion of slime and pondscum which the LHM chain is WELL KNOWN to be. Continue to spread the word about your experience and the STENCH of their dishonesty!
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