Report: #756038

Complaint Review: Larson Storm Doors - Internet

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Submitted: Thu, July 21, 2011
Updated: Thu, July 21, 2011
Reported By: Buffy — Media Pennsylvania United States of America

Author Not Confirmed

Why?

Larson Storm Doors Internet United States of America

Phone:
Web: www.larsondoors.com
Category: Customer

Larson Storm Doors Lowes NO Customer service at all !!!! Internet

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Purchased retractable screen storm door at Lowes and they installed it. The screen is very hard to open and now frayed on the right side. Checked with Lowes and unit is under warranty.

I tried to call Customer service .... That is a JOKE... all service reps are busy all day. They try to put you in an automated troubleshooting system then disconnect. Urg

The on line form is way to complex to fill out. All you should need is the serial number that is on the inside of door frame.

After reading other reports I know I will never be able to get this fixed unless I purchase another screen repair kit

I will NEVER buy another Larson door and will tell everyone I know including complaining to Lowes in the hopes they drop this manufacturer from their stock.

This report was posted on Ripoff Report on 07/21/2011 12:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/larson-storm-doors/internet/larson-storm-doors-lowes-no-customer-service-at-all-internet-756038. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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