Report: #1379071

Complaint Review: - Las Vegas Nevada

  • Submitted:
  • Updated:
  • Reported By: Elizabeth — Palermo Maine USA
  • Author Not Confirmed What's this?
  • Why?
  • 500 N Rainbow Blvd Ste 300 Las Vegas , Nevada USA


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 I found a page on Facebook advertising a FREE trial of CBD oil, just pay shipping. I thought this could help by finances back problems, so I ordered a bottle with my debit card. I received the bottle but my fiancé couldn't use it, so we didn't open it. I checked my account today 6-14-17 and noticed an unauthorized charge for 79.95. On the bank statement it says "Pre Auth BPA New Age HLTH Cleanse Loc." it also listed their number. I called the number and was told it was in the fine print that I had to call and cancel if I didn't want future charges, I saw nothing about this when ordering! The lady I spoke to "Angel" said she would cancel future charges but the fine print said to cancel in I didn't want to be charged again so there was nothing they could do. After a few minutes of arguing with her she said if the bottle was not opened I could return it and they would refund the money but I am wondering if I shouldn't because then I have no proof, and then they still may not refund the money. unless I send it certified mail? I don't know what to do, that's a whole days pay for me. These "companies" need to be stopped from doing this. I have a Facebook if anyone can help me I'm from Maine, same name Elizabeth R. Please contact me if you have any advice! Thank you!

This report was posted on Ripoff Report on 06/14/2017 11:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/las-vegas-nevada-89107/pure-cbd-tincture-scam-unauthorized-bank-charge-fraud-fake-company-stolen-money-las-v-1379071. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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