Report: #1447352

Complaint Review: Laura Medina, Kelly Evans - Redondo Beach, Palos Verdes Estates California

  • Submitted:
  • Updated:
  • Reported By: Victim of Kelly and Laura — Rancho Mirage CA United States
  • Laura Medina, Kelly Evans
    347 CALLE DE ANDALUCIA, 933 CALLE MIRAMAR, 63 Malaga Cove Plaza
    Redondo Beach, Palos Verdes Estates, California
    United States

Laura Medina, Kelly Evans Kelly & Laura, Re/Max Estate Properties Kelly Evans; Laura Medina; Re/Max Estate Properties Kelly Evans and Laura Medina: Re/Max Estate Properties Kelly &Laura, Re/Max Estate Properties Abusive, belligerent, dishonest realtors who put their mother in a home for Alzheimer’s and tried to make money off her uninhabitable house Redondo Beach, Palos Verdes Estates California

*REBUTTAL Owner of company: Evicted Tenants who never paid rent and then threaten and slander the landlords - hardly victims

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Kelly Evans and Laura Medina, Re/Max agents from Palos Verdes, are the most abusive, belligerent, condescending, nasty, dishonest individuals we have ever met in the real estate industry and in life. They say they are realtors but all they sold us was a lease for a dirty, moldy, uninhabitable house. They moved their mother into a home for Alzheimer’s then pretended to get her house in order to make a quick buck off of renting it. They scammed us into renting a property that was not ready to be rented. They misrepresented the condition of the property. Instead of being in good condition, it was uninhabitable. The heat was broken, the thermostats weren’t working, the drains and plumbing weren’t working, the showers were leaking water, the bathroom toilet was leaking sewage, there was water damage and mold everywhere. One of the bathrooms didn’t even have a door because they were too cheap to hire someone to put it back on. [continued below]....

..... The carbon monoxide detectors were sounding so loudly because the batteries were never changed that it almost made all of us deaf. The sewage seeped all over from the toilet that it was equivalent to living with an open septic tank. Kelly Evans and Laura Medina pretended to have a property up to code and upon moving into the property, we realized it was not even close to being live-able. We then emailed, texted and tried to contact them to fix all the problems. We were met with hostile and anger. Laura Medina asked us why we were interrupting HER Christmas while our kitchen sink was overflowing and the toilet was leaking sewage. Instead of making repairs, she went on vacation sipping tropical drinks. For the next 5 months both Laura Medina and Kelly Evans bullied us and abused us. They refused to fix the major problems and forced my family to live with faulty plumbing, mold and sewage. I would tell everyone out there to stay about from these two. They are saggy silicon bags who bark and bark and bark. They are dishonest and heartless. Their abuse has left lasting emotional scars on my family and we have filed complaints with the Bureau of California Real Estate to have their licenses revoked.

This report was posted on Ripoff Report on 06/13/2018 05:25 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Owner of company

Evicted Tenants who never paid rent and then threaten and slander the landlords - hardly victims

AUTHOR: Kelly - (United States)

The supposed 'victims' who wrote this 'Rip Off Report' about Kelly & Laura are nothing but con-artists  who never paid us rent on time and then just stopped paying rent all together.  They then tried to make our mother's beautiful home seem like it was derelict - but it is, in fact, the exact opposite.  They then threaten us and force us to take them to eviction court.  They ruined all the beautiful new landscaping we installed right before they became our tenants and cost of thousands of dollars.  Everything they say about us is really just a transferrence of what they are and how they treated us.  And how they can turn the story about our own mother, who in fact does suffer from Alzheimers and dementia, and try to say we were trying to make a buck off her is just plain mean spirited.  We had to rent her house out to help pay for her care and as most of you know, this doesn't even make a dent in the cost of assisted living facility fees. And now, we are out thousands of dollars because these people took advantage of our situation and kindness.

These people were never clients of ours.  They were our tenants and according to our eviction attorney who has been in practice for over 25 years, some of the worst tenants he's ever had to deal with. We did eventually get a judgement against them....we will never see a dime of the $12,000 judgement, but we were just happy to attain a court order for them to vacate the premises.  

They caused us so much mental anquish and now they have taken it a step further by writing and posting this completely false 'Rip Off Report' about us.  The Rip Off Report company won't take it down, so we are forced to just write this rebuttal.  The Rip Off Report company wants to charge us over $15,000 to somehow make their negative post into a positive.  Since I consider that extortion, we are left to merely write this rebuttal.

Please know that Kelly & Laura have only the best reviews from all their customers and clients. Please check out our Yelp page and see what our customers really think about us.  We provide top quality customer service to all our real estate clients.  We believe in the Golden Rule - treat people the way you'd like to be treated.  

Claude Grestinet/Claude Grespinet/Roy Katz/Gail Katz/Tracy Katz are the people  you should actually watch out for.  The postitive take away from this horrendous ordeal for us is that we truly understand how hard it is to be a landlord in the state of California and how important it is to take as many steps as possible to vet your potential tenants.  Sadly, when we called the prior landlord, who we found out was so afraid of these people that all she wanted was for them to leave her place, that she told us on the phone that they were terrific tenants.  We found out during our eviction process that she in fact lied to us and that she too was left holding the bag when they left her place.  The Katz/Grespinet family also never paid their real estate agent and now have two other people in line to take them to court.  Going to court is no picnic either.  You really only want to go to court as your last ditch effort.  

I feel sorry for the Grespinet/Katz family.  They clearly don't know how to be respectful and earn a living like most people and treat others with that same respect.  I hope their young son doesn't follow in their footsteps.  I also feel sorry for the next person who they are conning.


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