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Report: #474149

Complaint Review: Ledwholesalers.com - Burlingame California

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  • Reported By: sacramento California
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  • Ledwholesalers.com 1250 Rollins Rd. Burlingame, California U.S.A.

Ledwholesalers.com, Wayne Wong Defective Products and Refund Scam Burlingame California

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i purchased a Cree Led 6x3 watt 1500 lumen flashlight for night cycling.
the item arrived DOA (dead on arrival). I contacted the seller via email and received no response so i called the store and spoke to a woman. she told me to send it back and pay shipping for an exchange.

*i purchased batteries and a mount to use with the light

i sent the item back and a week later i received a replacement. this item was also
DOA. i sent an email again did not receive a response over several business days.
i called and asked to speak to a manager. i was told there was no manager and the guy on the phone (wayne) told me he could help. i explained my situation and he told me i could exchange it, i told him i had done that already and received another DOA product and would rather just have a cash refund for my purchases. i shipped my items back and they USPS confirmed they received it 2 saturdays ago. i contacted them via email when i was notified the delivery was complete and I have no refund from them and Paypal has escalated my claim after contacting ebay.

i have also contacted the Better Business Bureau and will contact Consumer Affairs.

the flashlight was $120 and i spent an additional $30 dollars on its accessories.
here is a link to a cycling website i am part of with the original details.
http://www.bikeforums.net/showthread.php?t=555249

here is another persons report of a company with the same name and similar location
http://www.ripoffreport.com/reports/0/231/RipOff0231736.htm

Abstractform20
sacramento, California
U.S.A.

This report was posted on Ripoff Report on 07/28/2009 10:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ledwholesalerscom/burlingame-california-94010/ledwholesalerscom-wayne-wong-defective-products-and-refund-scam-burlingame-california-474149. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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