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Report: #1444220

Complaint Review: Legacy Locksmith - Roswell Georgia

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  • Reported By: Joy — Roswell Georgia United States
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  • Legacy Locksmith 770 Old Roswell Place, Suite 300 Roswell, Georgia United States

Legacy Locksmith Legacy Locksmith Tried to charge me 3 times more than quote on phone Roswell Georgia

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I called Legacy Locksmith to unlock my garage door yesterday evening. It is a knob and easy to open, as I had to do it once before and it took all of 5 minutes.  The service call was $15 ans $35 to open I was told by dispatcher.  I said that was fine, as I was scammed previously when the last person came to open it.  When the man arrived he said it would be $150 and wanted to know if I had cash.  I told him I would not pay that when I knew it would take him a few minutes to do the job so he could leave as that was unacceptable. 

He said his hands were tied and I suggested we call his office.  The woman said she told me prices could be higher and played the phone conversation back which was $15 and $35.  Static was bad after that and she said it said depending on work to be done.  I told her that was ridicuous and most honest locksmiths charged $50 to $75 plus service call.  I told her I would pay $65 including the service call and that was all.  She placed me on hold and talked to the locksmith's boss, and he okayed the $65.  Again, the locksmith wanted cash which I find very strange.  He was probably going to pocket some of it.

I let him know I didn't make $150 in a day and knew he waas scamming me like the last.  He got in the garage in 1 minute and I called the dispatcher to let her know how long it took and that they made $65 in one minute of work.  This has happened to me before and locksmiths need to be regulated as some people are naive and would pay the amount they say.  

 

 

This report was posted on Ripoff Report on 05/23/2018 05:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/legacy-locksmith/roswell-georgia-30076/legacy-locksmith-legacy-locksmith-tried-to-charge-me-3-times-more-than-quote-on-phone-ros-1444220. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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