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Report: #455204

Complaint Review: Legacy Long Distance - Cypress California

  • Submitted:
  • Updated:
  • Reported By: Hampton Virginia
  • Author Confirmed What's this?
  • Why?
  • Legacy Long Distance legacy.com Cypress, California U.S.A.

Legacy Long Distance Charged me ridiculous charges on my debit card for calls not made Cypress California

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I used my debit card to make some calls from a payphone on my campus and legacy charged me 20.72 per call.

I made nine calls, however I only talked three times, each time they charged me fifty cents and an outrageous 20.22 service charge. The operator never informed me of the charges and when I called to dispute the charges, a very nasty rep told me that those were the regulatory rates.

I asked to speak to a supervisor or manager and he told me, he was the manager, so I asked to speak to HIS manager and he told me he didnt have one.

I hung up and called back and got the same representative, sounds a little fishy to me that only one person is taking and managing all the calls in and out of the building.

Khaileb028
Hampton, Virginia
U.S.A.

This report was posted on Ripoff Report on 05/25/2009 09:05 PM and is a permanent record located here: https://www.ripoffreport.com/reports/legacy-long-distance/cypress-california/legacy-long-distance-charged-me-ridiculous-charges-on-my-debit-card-for-calls-not-made-cyp-455204. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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