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Report: #1470698

Complaint Review: Legend Homes - houston TX

  • Submitted:
  • Updated:
  • Reported By: tony — waxahachie TX United States
  • Author Not Confirmed What's this?
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  • Legend Homes houston, TX United States

Legend Homes, No internet access in BRAND NEW HOME houston TX

*Consumer Comment: Confused

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My wife & I were ready to sign papers to buy a brand new home in Ennis, TX built by Legend Homes from Houston, TX. After the final walk-thru at the house, that's when we found out that Legend didn't even lay internet lines for the community.

Now, we realize it was up to us to do our due dillengence, but, this is 2018, not 1970, so, neither myself, my wife, & our realtor even thought of asking the agent about internet.

My wife's job from home requires the internet, so without lines she would lose her job. Also, a hot spot would not give her the amount of continuous hours of power to work each day.

Needless to say, we had to back out of the contract & explained the reason why. We were also not happy with the way our roof looked, as it was wavy, as were 3 homes next to us. Even though inspectors & roofers said it was ok, it didn't look right.

Now, we knew in the contract that it said if you opt out you would lose all earnest money. we feel, under the circumstances, Legend could have shown good faith and good public ralations by at least offering back to us, half of our earnest money, but all they offered was a hot spot.

What a lousy builder. In this day and age, you would think one of the first things you would do is prepare internet lines. We are letting everyone we know not to even look at a Legend home. STAY AWAY!!!!

This report was posted on Ripoff Report on 01/03/2019 06:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/legend-homes/houston-tx/legend-homes-no-internet-access-in-brand-new-home-houston-tx-1470698. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Confused

AUTHOR: Robert - (United States)

POSTED: Thursday, January 03, 2019

Not exactly sure what you mean when you say they didn't lay "internet" lines. There are not lines specifically for the Internet.  Even though it is 2018 they are run through other lines, such as Cable or Local Phone Company lines, and often times both.  So if you could have Cable and/or Phone Service something seems to be missing as to why you couldn't be provided with Internet Service.  

As for the roof being wavy, that may be a more legitimate complaint, and should have been a simple item to verify.   The simplest test seems to be if you just got a straight piece of lumber several feet in length, with a level.  If you put it  up against the edge that appears "wavy", if it is flush and shows level then it is just an optical illusion and would then probably not be much of a valid complaint.  But if it wasn't flush or level it would be easy to show.

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