Complaint Review: Leggett and Platt - Carthage Missouri
- Leggett and Platt Number 1 Leggett Road Carthage, Missouri United States of America
- Phone: 1-800-888-3078
- Web: http://www.lpadjustablebeds.com/
- Category: Furniture Manufactures
Leggett and Platt Leggett and Platt adjustable bed stopped working 3 years after purchase. Carthage, Missouri
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We bought a Tempur-Pedic adjustable base made by Leggett and Platt. Less than 3 years after purchasing this expensive item it stopped working. Then in the middle of the night one night the bed came back to life just to fold my wife and I in half while we were sleeping. It woke us up obviously and we had to hurry out of bed at 3 am!
The most fun part is the bed would not go back down! After not working for 5-6 months and randomly doing this, it was completely dead. Luckily I was able to take the motor assembly off to get the bed to lay flat again.
I called the company the next day and they said the bed was out of warranty and I could purchase a new part for $200. What great customer service. If I would have known this $2000 item would break after 3 years we never would have purchased it.
This report was posted on Ripoff Report on 07/18/2010 06:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/leggett-and-platt/carthage-missouri-64836/leggett-and-platt-leggett-and-platt-adjustable-bed-stopped-working-3-years-after-purchase-624536. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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