Complaint Review: Lenoxx Electronics Corporation - Durabrand - Edison New Jersey
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- Author Confirmed
- Lenoxx Electronics Corporation - Durabrand 35 Brunswick Ave Edison, New Jersey U.S.A.
- Phone: 800-315-5885
- Web:
- Category: Electronic Manufacturers
Lenoxx Electronics Corporation - Durabrand, Do you exist? Edison New Jersey
*Consumer Suggestion: call walmart
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I bought a Progressive Scan Durabrand home DVD player for the house I work at around Christmas time. It has stopped working. It now turns on, but won't turn off. And it won't spin, or show anything on the TV at all. I have checked everything, it is the machine.
I tried to call the customer service number on the bottom of the machine and got a recording telling me "this number is no longer in service, no further information is available at this time." I called Wal-Mart where I purchesed the DVD player and they said they have never heard anything like this before. They also do not have an alternate number.
I have tried to look the company up online and found some that seem similar, but not quiet the same. Isn't this criminal? I thought there were laws against things like this. I couldn't sell defective products to unsuspecting consumers and walk away with out giving contact information, I would go to jail.
Something should be done.
Bbell
Schenectady, New York
U.S.A.
This report was posted on Ripoff Report on 03/16/2008 01:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lenoxx-electronics-corporation-durabrand/edison-new-jersey-08817/lenoxx-electronics-corporation-durabrand-do-you-exist-edison-new-jersey-318403. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
call walmart
AUTHOR: Smurfy - (U.S.A.)
SUBMITTED: Tuesday, July 01, 2008
call walmart corporate and demand they exchange them.
1-800-925-6278
Several things to remember ..
durabrand is trademarked by walmart, lenoxx was just a supplier. Walmart knew lenoxx could not honor the warrantee when they sold the product. They had to have known they were out of business. Lenoxx went under in December of 2007.
they missrepresented a material aspect of a product, that being that there was warrantee when they knew there was no one to honor it.
Walmart has agree to exchange mine for one of equal or lesser value (I assume would also credit me the full amount for one of higher value, which I will likely get)
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