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Report: #1205057

Complaint Review: LEnvi Skin Care - Internet

  • Submitted:
  • Updated:
  • Reported By: shello1113 — new albany Indiana
  • Author Confirmed What's this?
  • Why?
  • LEnvi Skin Care Internet USA

LEnvi Skin Care L'Envi SCAM .Not up front about terms. Will not refund. Rude "customer service" unknown Internet

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My minor daughter thought she was getting a trial of LEnvi face and eye cream for the price of shipping.  What she didn't know was that, after 14 days, I would be charged $94.95, and $94.99 for each.  

I called them first thing this morning, the staff barely speak english and are clearly reading their lines off of a piece of paper.  They just keep repeating themselves and will not let you speak to a supervisor.  I called a second time and asked for a supervisor first, before explaining everything, and the lady (Shery) told me she was a supervisor, I found it odd that a supervisor just happened to answer the phone.  She ended up hanging up on me when I asked for another "supervisor".  I called 1-800-340-6991 and I also called 1-800-247-5167.  

I have since called my bank so they can report the charges because I got nowhere with the company.

This report was posted on Ripoff Report on 01/28/2015 12:55 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lenvi-skin-care/internet/lenvi-skin-care-lenvi-scam-not-up-front-about-terms-will-not-refund-rude-customer-s-1205057. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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