Complaint Review: Leo Shades Company - Cincinnati Ohio
- Leo Shades Company 109020 No Hollywood Blvd, Ste 313, Cincinnati, Ohio USA
- Phone: 888-797-8242
- Web: www.leoshades.com
- Category: Sunglasses
Leo Shades Company Leo S Duvati A Groupon website offer: Leo Duvati sunglasses $5.00, (value $95.00) No Hollywood, California
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Through the GROUPON website, the company offered a claimed $95 value pair of "designer" sunglasses for $5.00. Withing 10-days,I received what seemed to be small-sized pair of ordinary looking sunglasses in a sturdy wooden box. The box contained no brochures, forms or letters. 20 days later my debit card was charged $95. I contacted the company and was told the original $5 charge was for "Shipping & Handling." I was asssured my account would be credited upon my returning the glasses.
I did so via the USPS with "Certificate of Mailing." My account was not credited. Thereafter, each month for the next two months, I recieved another pair of small of non-descript sunglasses, again absent of documentation. My debit card was charged $45 each month. Each month I returned the sunglasses after calling the company and receiving an RMA# (return materials authorization number) to be included with the returned product.
Each time I called, to no avail, I demanded to be removed from the automatic shipment "Plan." Each month I was assured that my account would be credited upon return of the sunglasses. However, although the returns were well documented I continued to receive another pair of sumglasses and a charge to my debit card. Each month I challanged the unauthorized charges via my bank's channels. After four months the bank re-credited my account for the first $95.
I've not received another pair of sunglasses for 2 months now. However, I've yet to receive the subsequent credits to my account for the returned products. I reported the company's trade practices to the FTC, and my state Attorney General's office, replaced the debit card with a new number, and, today, filed a lawsuit in Federal Court (re: fruadulent interstate trade practices). Let's see what comes of it....
This report was posted on Ripoff Report on 09/04/2013 06:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/leo-shades-company/cincinnati-ohio-91606/leo-shades-company-leo-s-duvati-a-groupon-website-offer-leo-duvati-sunglasses-500-1081738. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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