Complaint Review: Les Schwab - Tumwater Washington
- Les Schwab 6328 Capitol Blvd SE Tumwater, Washington United States of America
- Phone:
- Web:
- Category: Auto Repair Service
Les Schwab Les Scwab of Tumwater overcharges they dont go by corporate codes that the other ones go by Tumwater, Washington
*Consumer Comment: another les schwab complaint.
*UPDATE EX-employee responds: OUCH
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All Les Schwabs get a code from corporate headquarters telling the stores what to charge. Les Schwab of Tumwater adds whatever they feel like to this number. Went to the Les Schwab in question for shock installation Dodge Dually, they wanted 30 dollars per corner. While I was there asked them about brakes for another car if they would charge taxes on it, My nephew was up from Oregon they said YES. So I called westside Les Schwab and they said No as long as they have ID and a liscense plate from Oregon, No problem had that. So I also asked them about the shocks for the dually they said 18 dollars a corner. So I told them what Tumwater said, they told me about corporate sending a code to all Les Schwabs telling them what to charge. So out of curiosity I checked receipts from tires I had gotten on 2 other vehicles. Dually tires 20 dollars per tire more than what they were suppose to. Tires for a Buick SUV over 30 dollars more than what they were suppose to. check your receipts and compare them to other Les Schwabs in the Olympia area you might be surprised what you see.
Since I am doing this I remember a long time ago I needed front end work on my truck took it to all 3 Les scwabs Downtown Olympia, Tumwater and Hawks Priarie for a quote and I got 3 different amounts ranging from 300 to 900 dollars.
This report was posted on Ripoff Report on 10/17/2010 01:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/les-schwab/tumwater-washington-98512/les-schwab-les-scwab-of-tumwater-overcharges-they-dont-go-by-corporate-codes-that-the-oth-651990. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Comment
another les schwab complaint.
AUTHOR: previos ls - (United States of America)
SUBMITTED: Tuesday, January 04, 2011
Why so many complaints about les schwab? I have been a customer with them for over 15 years, never had a problem in tell recently, last time I was there will be the last time. When reading comments on hear and the service I received last time I do believe the comments that this business is only for profits today and who cares if the customer comes back tomorrow, ill still get my bonus in April. This really isn't the stores fault or even the employees fault but corporate. There web sight has no contact information, and when you finally get a hold of them they do nothing. Sorry les schwab, ill try someplace else next time.
#1 UPDATE EX-employee responds
OUCH
AUTHOR: Madman - (USA)
SUBMITTED: Friday, November 05, 2010
AS A FORMER EMPLOYEE I WAS TOLD AS FOR MY FELLOW WORKERS TO SELL SIPING TO ALL CUSTOMERS. LES SCHWAB AS FOR OTHER COMPANIES THAT DO SIPING MAKE A MAJOR PROFIT FOR THE UPSELL. DON'T DO IT ON DUALLY TRUCKS AS FOR DIESALS IT WILL SHORTEN THE LIFE OF YOUR TIRES. BEFORE GETTING TRAPPED INTO GETTING IT DONE READ UP ON IT. ALL EMPLOYEES WHO ARE LIFERS THAT HAVE BEEN SUCKED/BRAIN WASHED WILL DEFEND THIS TILL THEY DIE. LOOK DEEP INTO THIS COMPANY NO ASIAN/BLACK/HISPANICS/MIDDLE EASTERNS/ ARE IN UPPER MANAGEMENTS/CEO.
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