Complaint Review: Les Schwab Tire - Holladay Utah
- Les Schwab Tire 4011 S Highland Dr Holladay, Utah USA
- Phone: 801 424-2217
- Web: lesschwab.com
- Category: Auto Tire shops
Les Schwab Tire "My Les Schwab Story" Holladay Utah
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On May 16th I took my vehicle to Les Schwab to have my winter tires removed and my regular tires put on my vehicle. Since I have chrome rims it is necessary to buff and seal the rims to the tires. I was told this was done. I also gave them special tool in the glove compartment to remove my lug nuts on my rims.
Four days later I received a call and was told to rush to the hospital immediately as my Mom was in critical condition. After several hours at the hospital I needed to run to my house to get a copy of her living will/advance directive/power of attorney documents.
Unfortunately I could not do this due to a flat tire. I called Les Schwab and explained my emergency situation, told them they had just did the work four days ago and that I needed help. They had not given me back the tool for my lugs nuts so I could not even change the flat to the spare, I was stuck.
Their store was less than a mile from the hospital parking lot I was at. I was told "sorry, we can't help you"
My Mom passed a few days later. I will always remember the rotten service I received from Les Schwab in such a time of need. Everytime I see those "That's My Les Schwab Story" commercials I think of my own..... so that's my "Les Schwab Story".......
This report was posted on Ripoff Report on 06/23/2015 06:01 AM and is a permanent record located here: https://www.ripoffreport.com/reports/les-schwab-tire/holladay-utah-84124/les-schwab-tire-my-les-schwab-story-holladay-utah-1237352. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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