Les Schwab Tire Center McMinnville Oregon Getting a simple alignment done, they locked my keys in the car McMinnville Oregon

My husband took my car in for alignment which was schedule for 10AM and was supposed to take about 2 hours becuase they had to put tie rods in as well since ours were bad. On the way taking our daughter to school I got a text from my husband asking if there was anything wrong with the the door, i said no and i didn't hear from him for about 30 minutes.

I called and he said that when they called his name, he paid, got the keys and went out to the car to find that the drivers side door wasn't shut all the way, he opened it and the door practically CAME OFF! He called the manager over and got it fixed. Later he picked me up on the way home and showed me the door above the window, there were 2 dents and a few scratches. My husband asked if they were there before, i said no so we went to an auto repair show and got an estimate to fix it. Right after we went over to Les Schwab and showed the manager the estimate, he was less than pleased because it was over $1000.

I was already furious with everything, but it made me more mad when the Manager only talked to my husband and didn't even look at me. It's my car, I made the appointment and paid for it. I'm not a stupid girl that doesn't know anything about cars.

We put a claim in with 2 estimates to fix the car and 1 to rent a car since we only have 1 rental company in town. Got a call saying their putting our claim on a rush so we can get things done quicker. That's the only good thing about this besides having video in the shop.