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Report: #244614

Complaint Review: Les Schwab - Roseville California

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  • Reported By: Lincoln California
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  • Les Schwab 9095 Fairway Dr Roseville, California U.S.A.

Les Schwab Tire Center Poor workmanship and attention to detail Ripoff Roseville California

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Over the last 4 years I've had Les Schwab Tire Center maintain my vehicle and in the last year on three different occassions for three different issue I have had to take my vehicle back to have the work corrected.
1st time - Strut's had to be replaced but when they gave it back to me it squeeked really bad. They said just give it time it will go away. 2 months later it actually worse so I take it back in only to find out that the technician installed them incorrectly so they replaced them and things where fine.

2nd time - replace brakes but this had to bring the vehicle back in again becasuse the brakes where defective so they put on a 2nd set but within 3 weeks I had to take it back in again becasue when I pressed on the break I could feel this dragging sensation so they told me that it take 500 miles to break the pads in so I should not hit my breaks very hard for the first 500 miles. They replaced them with a differnt type of pad that does not require a break in time but now i am going to have to take it back in becasue i am still getting this dragging/grabbing sensation.

3rd thing - I took my truck in for rotation and balance and I asked them to check my rotors which they did. They called me around 10 in the morning to advise me that my right rotor did need turning so I authorized them to do that which was a cost of about $95 dollars. When I picked up the truck I asked them if they had turned the rotar and they told me no that I had to rescheduled that even though they had the truck until 6 pm. By the time I had my first opportunity to take the truck back in with was about 2 weeks later they told me that my rotars had to be replaced so now the cost is $600 dollars or so. I was pissed! a job that should have cost me $95 now is costing me $600.

I do feel that this is this store I never had problems with any other Les Schwab stores.

Tim
Lincoln, California
U.S.A.

This report was posted on Ripoff Report on 04/18/2007 01:12 PM and is a permanent record located here: https://www.ripoffreport.com/reports/les-schwab/roseville-california/les-schwab-tire-center-poor-workmanship-and-attention-to-detail-ripoff-roseville-californi-244614. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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