Complaint Review: Lester Glenn AutoMall - Toms River New Jersey
- Lester Glenn AutoMall 101 Route 37E Toms River, New Jersey United States of America
- Phone: 800-309-0012
- Web: www.lesterglenn-hyundai.com
- Category: Auto Warranty
Lester Glenn AutoMall Lester Glenn Hyundai Total Rip off Toms River, New Jersey
*UPDATE Employee: To the Reviewer
*Consumer Comment: i got great service
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I have owned so many cars over the years and dealt with many many dealerships. Never in my wildest nightmares would I ever have throught I'd run in the bigest liar, cheat, crook out there. LESTER GLENN
These people are downright EVIL.
They "jury rigged" my rear defroster glid 7 times. It kept breaking because it was inbedded too close to the inside surface. Total defect according to several glass companies. Then an arguments ensued because I was fed up with the temporary fix that only held for a short period of time. Oh course I didn't plan my argument right because I had 2 other issues that parts were ordered. Lester Glenn had the audacity to call me when the parts came in and I made an appointment for 8/11/2010. 8/10/2010 I got a call from the fixed operations manager Kerry Monica and he told me "We are cancelling your appointment and sending your parts back to Hyundai. Dealerships are independantly owned and I don't have to fix your car. Fix it elsewhere". I called Hyundai and they refused to get involved. I made such a stink I eventually went to Brad Benson, who told me "Hyundai told us we don't have to fix your car" then I went to Circle who was told by Hyundai to stop diagnosing my car. So instead of helping Hyundia made the situation worst.
I will never buy a piece of crap Hyundai again nor Will I EVER go to back to those bastards Lester Glenn again even if they were giving away their cars.
Take my advise avoid them at all costs.
This report was posted on Ripoff Report on 09/17/2010 09:27 AM and is a permanent record located here: https://www.ripoffreport.com/reports/lester-glenn-automall/toms-river-new-jersey-08753/lester-glenn-automall-lester-glenn-hyundai-total-rip-off-toms-river-new-jersey-641502. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
To the Reviewer
AUTHOR: Lester Glenn Auto Group - ()
SUBMITTED: Wednesday, September 18, 2013
Dear Sir or Madam,
We do apologize that your outlook of Lester Glenn Auto Group is anything but completely satisfactory. I have forwarded your review to the appropriate party to look into further.
Sincerely,
Lester Glenn Management Team

#1 Consumer Comment
i got great service
AUTHOR: flrman - (United States of America)
SUBMITTED: Friday, June 15, 2012
i dealt with jon hess and i was treated like a king. jon is taking care of all my problems on my hyundai genesis . these articles would have probably steered me away from lester glenn ,but after getting service like this from jon. i am glad i went


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