LetsTalk.com Dishonest unwilling to work with you to resolve their mistakes Takes money without authorization Internet

Back in Febuary I purchased an item for my phone, everything was going great, I had wonderful service. Then I recieved a package with my name on it, but not the item I purchased. I called coustmer service and they told me that I could send it back but that in order for me to recieve a refund or my item that the person that they sent my order to would also have to return it. Well i'm sorry but not everyone is that honest. So I got a RMA and sent it back via UPS. During all of this I moved and lost the tracking papers. When I had not heard anything for a month I contacted them and they said they never recieved the package. So I filed a complaint with the BBB and was told that I would recieve a refund. A month later no refund, and my account was charged a second time for this item without my permission. When I contacted them to find out what had happened they said that they had found my package and had shipped it to me.

Well needless to say I was not happy, I told the guy that I did not order this and that I did not want it any longer, they had made my bank account negative and I had already purchased this item back in FEB. So they got that straightend out and my account was back in the black, and today I got issued an RMA again and they won't cover the charges that I was orignally told that they would.

Please, if it looks too good to be true it probally is. Don't order anything from this company. It's just too much trouble.

jaguar
Alberta, Kentucky
U.S.A.