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Report: #556874

Complaint Review: Lettalk.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Richard — United States of America
  • Author Not Confirmed What's this?
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  • Lettalk.com Internet United States of America

Lettalk.com Rebate is a scam. They will not honor rebates!!! Do not order from them. Internet

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I ordered a cell phone from letstalk.com back in early 2009, and re-newed my cellphone contract with my service provider.  In renewing through letstalk.com and purchasing the specific phone, I was entitled to a $100 rebate -- provided I followed their instructions, i.e., mail in rebates in specific time frame, and include all documentation.  I complied.  



After several months on waiting for my rebate to arrive, and contacting their on-line customer service, I still had not heard anything.  So I called their customer service department.  Much to my dismay, their customer service said that I was not eligible for a rebate as per their records, I had mailed in the rebate too late and thus ineligible.  However, I know for a fact that I had sent in the rebate with plenty of time as I remember specifically mailing the rebate form at the post office, and making sure it had a post mark date.



This is completely unethical as to what they are doing.  I have ordered from them a few times in the past, and was planning on doing so again, but will not do so ever again in the future.  They have lost me as a customer, and I will definitely not recommend them to anyone I know who want to order a new cellphone/upgrade a service.  

This report was posted on Ripoff Report on 01/19/2010 02:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lettalkcom/internet/lettalkcom-rebate-is-a-scam-they-will-not-honor-rebates-do-not-order-from-them-in-556874. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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