Complaint Review: Lexi Beauty / We Are Brave USA - Internet
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- Author Confirmed
- Lexi Beauty / We Are Brave USA Internet United States
- Phone: none listed on website
- Web: https://wearebraveusa.com/ ; lexibe...
- Category: Document overcharge/scam, Scam, Online merchandise order scams, Scammed and Ripped Off
Lexi Beauty / We Are Brave USA wearebraveusa.com Added an order onto my original without my authorization
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Lexi Beauty is a scam. I ordered hair extensions and was supposed to only pay for shipping (which, of course was high for what I was ordering.) However, when I finished my order, they offered an add on "special" but when you hit "NO THANKS", the SPECIAL was added onto your order anyway. So instead of paying $25, I was charged $60 for what was junk and the entire order, including the additional was worth LESS than the original $25 that I was supposed to pay.
When I contacted Customer Service via email immediately after I placed my order to report that the website had added on the other product (there was NEVER a phone # provided to me to contact them), I was told by Customer Service that I MUST have ordered it because their website does not make mistakes. They refused to remove the additional order.
This company is a scam and I would run away as quickly as possible. DO NOT ORDER ANYTHING FROM THEM!!!
This report was posted on Ripoff Report on 08/06/2018 09:42 AM and is a permanent record located here: https://www.ripoffreport.com/reports/lexi-beauty-we-are-brave-usa/internet/lexi-beauty-we-are-brave-usa-wearebraveusacom-added-an-order-onto-my-original-without-m-1455247. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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